Frontline Station Support Officer
Frontline Station Support Officer
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$ 69337 - 72430
1 Vacancy
Job Description
Frontline Station Support Officer!
- Based at Police National Headquarters
- Police Employee
- Permanent Full time Multiple positions
- JR
E t ki te kei o te waka kia pakia koe e ng ngaru o te w.
Stand at the stern of the canoe and feel the spray of the future biting at your face.
M te tnga About the role
Are you a professional people-focused individual who thrives in a fast-paced environment Do you enjoy being the first point of contact and making a positive impression on behalf of an organisation
We are seeking a Frontline Station Support Officer to join our newly established in-house reception and access control team at Police National Headquarters (PNHQ). This role is pivotal in delivering high-quality front-of-house services and ensuring a safe welcoming and secure environment for all visitors and staff.
Reporting to the Team Leader Frontline Station Support youll be part of a small dedicated team supporting the transition from contracted services to a professional in-house model.
Key Accountabilities:
- Provide a professional and welcoming reception service for all visitors contractors and staff.
- Manage building access protocols including issuing access cards and verifying entry permissions.
- Maintain accurate records and support administrative tasks related to visitor management and security.
- Collaborate with the Team Leader and wider National Command and Coordination Centre (NCCC) to ensure seamless service delivery.
- Contribute to continuous improvement and uphold Police values in all interactions.
He aha taau e kawe mai What youll bring
Whilst we are looking for skills knowledge and experience relevant to the role we also place high importance on your state of mind the alignment of your values with ours your ability to contribute to and build high performing teams and the way that you lead yourself or others.
- Strong interpersonal and communication skills with a customer-focused mindset.
- Confidence in managing front-of-house responsibilities and responding to dynamic situations.
- High level of reliability professionalism and discretion.
- Competence in Microsoft Office and other administrative systems.
- Ability to work effectively in a team and contribute to a positive workplace culture.
Previous experience in reception security or administrative roles is beneficial but not essential were looking for people with the right attitude and potential to grow.
Whakaritenga motuhake Special requirements
- You must hold a current New Zealand drivers licence.
- You must reside within a commutable distance to Wellington.
- Ability to obtain a Bronze PPDP grading.
This role isIndividual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements
To view the position description for this role please copy and paste this link into a new browser:
New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals communities businesses and other public sector agencies towards the vision of making New Zealand the safest country. Police is the governments largest front-line response agency with around 15000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.
The work youll be engaged in is real tangible work that directly benefits our frontline and communities. Taken all together this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded experienced leader with opportunities across the range of work we support.
To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)
Tono inianei Apply now
If this position sounds like you click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire pre-employment checks will be undertaken which include reference drug and alcohol testing and police vetting prior to any written offer being made.
For further information on the application process please copy and paste this URL: applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.
Utu -tau Salary
This position is covered by a collective agreement and salary will commence between $69337 and $72430 dependent on skills and experience relevant to the role.
If you are an internal applicant you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.
Please note: Deadline for applications is 5:00 pm on Thursday 11th September 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.
If you have any questions about this vacancy please contact
Required Experience:
Unclear Seniority
Employment Type
Full-Time
