VP of Franchise Engagement
VP of Franchise Engagement
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Department: Franchise Relations
Reports to: President & Chief Operating Officer
Role Overview:
Key Responsibilities:
- Design and execute innovative engagement programs such as Franchise of the Month Peer Mentorship Circles pop-up mailers and milestone acknowledgments.
- Lead the development and execution of the Network Leadership Council (NLC) and other franchise-led advisory groups.
- Champion diversity-focused subgroups (e.g. PuroWomen PuroVet) to enhance inclusion and ownership across the network.
- Drive brand pride and community through storytelling initiatives recognition programs and wellness content.
- Oversee and co-lead planning for major corporate events including Presidents Circle Convention Regional Meetings and the PuroClean Classic.
- Coordinate with marketing operations and external vendors to ensure all events reflect the brand deliver value and are executed flawlessly.
- Partner with internal teams (Operations Training Tech) to increase adoption of new tools and enhance business performance.
- Provide strategic oversight for internal communications franchise-facing newsletters and social media engagement.
- Serve as host or executive producer for branded content such as the Behind the Brand podcast or video series.
- Collaborate with marketing and PR to showcase franchise wins customer experiences and business impact stories.
- Deliver ongoing reporting and feedback loops to measure franchise satisfaction engagement impact and cultural alignment.
- Advise leadership on franchise sentiment emerging needs and opportunities for innovation.
- Minimum of 10 years of experience in franchise operations franchise relations or brand engagement.
- Proven leadership experience in multi-unit or franchise-based business models; restoration or service industry experience preferred.
- Exceptional communication and interpersonal skills with the ability to inspire trust and build strong relationships.
- Creative thinker with a passion for building community and driving engagement.
- Experience planning large-scale events and leading internal communications strategy.
- Strong project management and organizational skills.
- Comfort with public speaking hosting events and creating content across various media formats.
- Franchise Advocacy & Support
- Strategic Planning & Execution
- Brand Stewardship
- Communication & Storytelling
- Event Leadership
- Culture & Values Alignment
- Innovation & Continuous Improvement
We Build Careers - Steve White President and COO
With over 300 locations across North America and Canada PuroClean is leading the industry in emergency property restoration services by helping families and businesses overcome the devastating setbacks caused by water fire mold biohazard and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers communities and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
We are One Team All In Following The PuroClean Way in the spirit of Servant Leadership
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to PuroClean Corporate.
Required Experience:
Exec
Employment Type
Full-Time
