Customer Service Jobs in Mauritius

An essential and visible responsibility for clients and IQ EQ where all payments made from and to clients go through the hands of the team members of the Banking Pool.The team is responsible for a vast number of payments and part of the invoice collection on a daily basis.TasksAt IQ EQ we strive for...

Purpose of the jobThe Capital Markets Service Line provides SPV administration Corporate Trust Securitisation and Fiduciary Services to a wide variety of Bank and Non-Bank Financial order to support the growth of the business we are looking for an administrator to support key processes vital to the...

Were looking for a highly skilled Senior NOC Engineer to take ownership of critical incident management drive operational excellence and mentor our NOC team. If you love solving complex problems improving processes and being the goto technical expert this role is for you.What Youll DoLead Incident M...

Were looking for a customerobsessed Service Operations Analyst who thrives on solving problems and keeping things running smoothly. If you love helping people coordinating with tech teams and ensuring customers enjoy a flawless experience on digital platforms this role is for you.What youll doAct as...

Are you passionate about helping others succeed At goFLUENT were looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve ou...

Team SummaryVisas Central Europe Middle East & Africa (CEMEA) team drives growth and innovation across one of the most diverse regions globally. We partner with clients governments and regulators to expand digital payments strengthen acceptance networks and deliver secure scalable solutions that mee...

Main Responsibilities Review due diligence documents and liaise with clients for collection of documents as required. Proactively assist the manager to complete forms/questionnaires and business plans seeking help from senior colleagues wherever needed. Prepare the Client Engagement Agreement/servic...

We are looking for experienced Customer Service Specialists to join our growing Customer Service team!Step into a role where you can Work Win and Grow!  You will handle queries via phone email or chat with a positive attitude identify customer needs and deliver effective solutions. Plus you will hav...

Review new and existing accounts for fraud in relation to system alerts and tickets; escalating observations as appropriate to concerned parties.Chargeback defence highlighting any observations made during this processPerform on-going due diligence review for customer card or personal details change...

Purpose of the Job Manage Ocorians Jersey Incorporated Group entities and deliver quality service in accordance with Group compliance governance and risk policies.Main ResponsibilitiesManage and administer Ocorian Group entities ensuring highquality governance compliance and risk management support....

Purpose of the JobDeliver operational excellence and ensure compliance:  Processing client payments on the payment platform including filling in all the relevant details on the payment platform generating the approval sheet preparing wire instructions loading payments on the internet banking platfor...

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across more than 60 countries.Our advanced multi-cloud platform delivers real...

Were looking for an experienced AI & Automation Lead to drive the delivery optimisation and innovation of AI and automation capabilities across Operations. This role underpins our Intelligent Engagement strategy and ensures we maximise the value of emerging technologies.Based in Mauritius and leadin...

We are looking for a technically proficient digital marketing enthusiast to join our team as a CRM Executive. In this role you will lead the implementation and execution of multi-channel marketing campaigns across Email SMS Inbox Messaging Push Notifications Facebook and Direct Mail. This role will...

As part of the off-shore Service Desk team you will be based in our Mauritius Call Center. You will be delivering top-notch technical and customer support for remote and field based corporate staff in our global offices and remote support to colleagues in our Mecca Bingo and Grosvenor Casinos retail...

Our client is seeking a skilled Odoo Specialist to support the implementation customization and ongoing optimization of Odoo ERP systems. The role will focus on ensuring smooth system operations aligning business processes with Odoo functionalities and providing user support and training.Key Respons...

We are looking for a technically proficient digital marketing enthusiast to join our team as a CRM Executive. In this role you will lead the implementation and execution of multi-channel marketing campaigns across Email SMS Inbox Messaging Push Notifications Facebook and Direct Mail. This role will...

Reporting to the Fraud & Payment Team Manager the Fraud and Payments Executive will be responsible for protecting and maximizing company revenues through high-quality risk identification.  In addition the Fraud Executive will focus on providing the best in industry fraud prevention service.Review ne...

Job Description: Experienced Conversion & Retention Agents Location: Mauritius Job Type: Full-time Languages Required: French About Us: We are a leading organization dedicated to providing exceptional customer service and innovative solutions to our clients. Our team is passionate about customer sat...

Main ResponsibilitiesReview due diligence documents and liaise with clients for collection of documents as required.Proactively assist clients to complete forms/questionnaires and business plans seeking help from senior colleagues wherever needed.Prepare the Client Engagement Agreement/services agre...