Customer Service Jobs in Mauritius

Incident & Problem Manager role sits within the Service Management Office in a team that supports core service management functions Change Problem and Incidents. SMO team is accountable within Rank for the level and quality of the holistic service delivery and performance. The candidate will be expe...

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islan...

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islan...

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islan...

Tu seras le point de contact pour nos clients. Ta mission Assurer une expérience client optimale en répondant à leurs demandes en résolvant les problèmes liés à leurs commandes ou à lutilisation de leurs produits. Tu seras au cœur de notre processus damélioration continue car la collecte de feedbac...

En tant que Customer Support & Experience Specialist vous serez un acteur clé dans la création dune expérience client positive et mémorable de la première interaction jusquau support après-vente. Vous combinerez des missions damélioration continue de lexpérience globale avec des responsabilités dire...

An essential and visible responsibility for clients and IQ EQ where all payments made from and to clients go through the hands of the team members of the Banking Pool.The team is responsible for a vast number of payments and part of the invoice collection on a daily basis.TasksAt IQ EQ we strive for...

Purpose of the jobThe Capital Markets Service Line provides SPV administration Corporate Trust Securitisation and Fiduciary Services to a wide variety of Bank and Non-Bank Financial order to support the growth of the business we are looking for an administrator to support key processes vital to the...

Were looking for a highly skilled Senior NOC Engineer to take ownership of critical incident management drive operational excellence and mentor our NOC team. If you love solving complex problems improving processes and being the goto technical expert this role is for you.What Youll DoLead Incident M...

Were looking for a customerobsessed Service Operations Analyst who thrives on solving problems and keeping things running smoothly. If you love helping people coordinating with tech teams and ensuring customers enjoy a flawless experience on digital platforms this role is for you.What youll doAct as...

Are you passionate about helping others succeed At goFLUENT were looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve ou...

Team SummaryVisas Central Europe Middle East & Africa (CEMEA) team drives growth and innovation across one of the most diverse regions globally. We partner with clients governments and regulators to expand digital payments strengthen acceptance networks and deliver secure scalable solutions that mee...

Main Responsibilities Review due diligence documents and liaise with clients for collection of documents as required. Proactively assist the manager to complete forms/questionnaires and business plans seeking help from senior colleagues wherever needed. Prepare the Client Engagement Agreement/servic...

We are looking for experienced Customer Service Specialists to join our growing Customer Service team!Step into a role where you can Work Win and Grow!  You will handle queries via phone email or chat with a positive attitude identify customer needs and deliver effective solutions. Plus you will hav...

Purpose of the Job Manage Ocorians Jersey Incorporated Group entities and deliver quality service in accordance with Group compliance governance and risk policies.Main ResponsibilitiesManage and administer Ocorian Group entities ensuring highquality governance compliance and risk management support....

Review new and existing accounts for fraud in relation to system alerts and tickets; escalating observations as appropriate to concerned parties.Chargeback defence highlighting any observations made during this processPerform on-going due diligence review for customer card or personal details change...

Purpose of the JobDeliver operational excellence and ensure compliance:  Processing client payments on the payment platform including filling in all the relevant details on the payment platform generating the approval sheet preparing wire instructions loading payments on the internet banking platfor...

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across more than 60 countries.Our advanced multi-cloud platform delivers real...

Were looking for an experienced AI & Automation Lead to drive the delivery optimisation and innovation of AI and automation capabilities across Operations. This role underpins our Intelligent Engagement strategy and ensures we maximise the value of emerging technologies.Based in Mauritius and leadin...

We are looking for a technically proficient digital marketing enthusiast to join our team as a CRM Executive. In this role you will lead the implementation and execution of multi-channel marketing campaigns across Email SMS Inbox Messaging Push Notifications Facebook and Direct Mail. This role will...