Implementation Analyst - Pre Implementation

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Job Title

What makes a fantastic Implementation Analyst
The Pre-Implementation Analyst is responsible for preparing projects for the implementation process. These projects are for new clients and existing clients. The analyst engages directly with the client to ensure we have the information needed to proceed with the project. This is a fast-paced position requiring flexibility and the ability to easily accept and manage change. The analyst must have the ability to understand the clients business requirements. The Analyst will work with our clients and the Implementation Managers to schedule projects.

What does a successful Pre-Implementations Analyst do at Fiserv

• The purpose of the Pre-Implementations Analyst job is to ensure predictable consistent and successful project scheduling. The Pre-Implementations Analyst will schedule coordinate and monitor projects. The Pre-Implementations Analyst will partner with key business stakeholders to ensure the scheduling process and kickoff of a project is successful. Projects can impact multiple business units and functional areas.
• Ensure predictable consistent and successful project Scheduling within tight time frames.
• Exhibit proactive behavior by engaging in project planning activities including but not limited to: Creating and maintaining a consolidated timeline/schedules; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g. Work with scheduling contacting clients to validate dates setting dates & assigning resources in the system of record reporting on project statuses project initiation in the Appian Implementation Engine kick off meetings communication plan risk management issues Management change control etc.)
• Ensure success criteria defined upfront to promote alignment and actively manage project outcomes.
• Keep all stakeholders (internal & external) engaged in the project and aligned on expected Schedule.
• Knowledgeable about how the organizations work; know how to get things done through formal channels and the informal network. Understands the culture of organizations.
• Manage third party relationships involved in the overall implementation project to include scheduling activities and maintaining them.
• Communicate all changes to schedule on a timely basis.

What you will need to have:

• Education bachelors degree in business or equivalent work experience
• Experience working in a client facing role.

What will be nice to have:

• Experience in banking financial services and/or software industries desired
• Experience in driving small medium size projects within an organization.
• Ability to work on multiple projects at the same time.
• Knowledge of and demonstrated experience in project management processes and methodologies as well as project lifecycles.
• Experience with Clarity is a plus.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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