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HR Generalist Support Center

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1 Vacancy
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Job Location drjobs

Springfield - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

POSITION SUMMARY:

The HR Support Center Generalist will provide guidance on HR policies procedures and programs. They will take calls and tickets from candidates current and former outfitters field HR staff and HR business partners. They will assess needs and provide outfitters and managers with solutions to any concerns and answers to questions. This position manages HR processes and compliance serves as a subject matter expert and drives employer relationships internally and externally.

ESSENTIAL FUNCTIONS:

  • Administers guidance on HR programs and answers questions regarding HR policies procedures and systems.

  • Evaluates effectiveness and efficiency of programs and make recommendations for enhancements.

  • Partners with HR business partners or business unit stakeholders to assess HR-related needs for individual outfitters as needed.

  • Creates and delivers information to meet customer needs through effective communication and relationships.

  • Serves as a resource subject matter expert for all HR processes systems and compliance regulations.

  • Identifies and executes process improvements.

  • Partners with managers and HR business partners to resolve outfitter relations issues or concerns as needed.

  • ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

  • Bachelors Degree

  • 4-6 years of experience

  • SHRM SPHR certification or equivalent experience preferred.

  • 2 or more years in an HR position or the equivalent experience required.

  • Bachelors degree in business human resources or related degree preferred.

KNOWLEDGE SKILLS AND ABILITY:

  • Strong problem resolution skills with proven ability to work with others in a positive manner.

  • Extensive communication (written and verbal) mediation (conflict resolution) and facilitation skills.

  • Proficiency in an HRIS system or related experience Workday preferred.

  • Strong self-starter. Must demonstrate personal initiative and willingly assume responsibility and ownership.

  • Ability to work independently and to build strong working relationships with internal and external customers.

  • Possess positive customer service skills in interactions.

  • Exemplary standards of integrity personal work ethic and continuous involvement in self-education and development.

  • Proficiency in Windows Excel Word and PowerPoint software.

  • Ability to apply systems knowledge to troubleshoot and analyze issues.

  • Demonstrated ability to exercise discretion and judgement in the management of confidential information

TRAVEL REQUIREMENTS:

  • Not Required


PHYSICAL REQUIREMENTS:

  • Regularly performs computer work and sits.

  • Occasionally walks and stands.

  • Seldom/never lifts to 50lbs.

INDEPENDENT JUDGEMENT:

  • Has authority to resolve issues regarding HR general policies and procedures for functional area of responsibility within general scope of established operational guidelines. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at

Bass Pro Shops

Employment Type

Full-Time

Company Industry

About Company

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