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JOB TITLE: OPERATIONS ENGINEER BROADCAST SUPPORT
JOB BAND: C
CONTRACT TYPE: Permanent Full-time
DEPARTMENT: Technology Operations Studio & Broadcast Infrastructure
LOCATION: London Broadcasting House
PROPOSED SALARY RANGE: 45000 - 50000 depending on relevant skills knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
Based at the BBC headquarters in London you will join a highly skilled team of Broadcast Engineers providing 24/7/365 frontline support for hundreds of TV Radio & Music recording studios edit suites digital production systems and a wide range of underpinning technologies and infrastructure.
You will play a vital role in ensuring that broadcast equipment and facilities are maintained safe and available to productions teams creating content for TV Radio and Online platforms. The team supports multiple sites in London and numerous international offices.
WHY JOIN THE TEAM
The team responds to time-critical studio faults diagnoses complex technical problems and implements solutions or devises workarounds to keep programmes on-air. Every day will challenge your engineering expertise problem-solving skills judgment and creativity often under pressure.
You will be self-motivated proactively seeking opportunities to further develop your skills and knowledge. No single Engineer can know it all though which is why teamwork and collaboration are essential along with excellent communication skills.
As a Broadcast Engineer youll be on the frontline responsible for delivering high-quality rapid response support to ensure that equipment and systems used to create capture manipulate and distribute BBC content meets targets for availability performance and safety.
You will be expected to:
Resolve complex faults under pressure demonstrating strong and wide-ranging technical skills and knowledge.
Diagnose and repair faulty broadcast equipment including electronic and mechanical systems to restore service quickly and effectively.
Utilise monitoring tools and diagnostic equipment effectively.
Manage incidents and work queues proactively using service management tools.
Create and maintain detailed technical documentation and knowledge entries.
Conduct inspection and testing of electrical equipment and installations.
Understand the needs of the business and the pressures faced by production teams and communicate technical issues clearly with people at all levels.
Collaborate widely with other teams stakeholders and third parties.
Degree or BTEC (HND) in Electronics Broadcast Engineering or related technical field is preferred.
Strong analytical and fault-finding skills.
Proven ability to repair electronic and mechanical faults on a wide range of broadcast and studio equipment.
Experience with graphics systems (e.g. VizRT) and editing software solutions.
Familiarity with studio automation systems.
Experience using incident and knowledge management tools.
ESSENTIAL CRITERIA:
1. Proven engineering experience of supporting broadcast systems in live TV Radio or multimedia environments.
2. Considerable experience of diagnosing and fixing technically complex problems across a variety of broadcast systems.
3. Strong theoretical and practical knowledge of audio and video broadcast systems including both analogue and digital platforms.
4. Awareness of all aspects of Health and Safety particularly competence in electrical safety in broadcast environments including inspection and testing of electrical equipment.
5. Excellent communication skills with the ability to clearly explain technical issues to a wide range of audiences using appropriate tools and techniques.
DESIRED :
Good knowledge of networking AoIP Dante MADI and diagnostic tools (e.g. Wireshark).
Experience with robotic systems.
Familiarity with remote access support using VPN MSTSC iLO and VMware.
Working knowledge of DAW software used in production.
Willingness to travel internationally if required.
Full-Time