Senior Manager, People & Culture Operations
Senior Manager, People & Culture Operations
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Job Description
We are looking for a Senior Manager P&C Operations to join our dynamic People & Culture function to lead the design delivery and continuous improvement of core HR services and systems across the employee lifecycle.
In this role you will enable operational excellence compliance and a positive employee experience by leveraging systems data and scalable processes across the employee partner closely with HR Business Partners the broader P&C team employees and business leaders to align P&C operations with the broader People Strategy.
Youll also make an impact by:
Service Delivery
- Overseeing the end-to-end HR services including onboarding offboarding contract management and employee records
- Ensuring timely and accurate delivery of P&C services with a focus on employee experience and service excellence
- Establishing and tracking KPIs for service performance and driving automation and continuous improvement
People Systems and Data Governance
- Managing and optimising HRIS platforms
- Championing digitalisation and automation in HR operations
- Owning the management and maintenance of employee records
Workforce planning
Owning the budgeting tracking and forecasting of the overall workforce in close partnership with Finance and the business
Policy Compliance and Risk management
- Ensuring policy compliance with relevant legislation and regulation
- Developing and owning the Work Health & Safety strategy processes and practices
- Managing employee agreement templates and ensure effective document retention
- Supporting workforce compliance requirements including visa background checks and other regulatory requirements
Facilities & Team Administration
- Overseeing the management of the physical work environment including compliance with Work Health and Safety requirements
- Ensuring the ongoing maintenance of equipment and services
- Overseeing Team Administration (including invoicing)
The accountabilities of this role span P&C Operations Systems and Reporting and Data.
Qualifications :
What youll bring
Youre a curious thinker who is detail orientated and can solve complex problems; you have excellent communications skills and a passion for HR Operations. You thrive in a fast-paced environment and are driven to contribute to a dynamic team.
To succeed in this role youll have the following essential skills & experience:
- Tertiary qualifications in business or human resources (or equivalent experience)
- 8 yearsof progressive experience in HR with a strong focus on HR operations shared services or HR service delivery.
- Proven experience managing core HR processes such as onboarding offboarding employee lifecycle management benefits administration and compliance.
- Demonstrated ability to streamline and improve HR operational workflows and service delivery models.
- Experience leading and developing HR teams including HR coordinators administrators and specialists.
- Strong stakeholder management skills with the ability to influence and collaborate across departments
- Hands-on experience with HRIS platforms ideally Workday or similar (SuccessFactors SAP Oracle) including system implementation or optimisation.
- Strong understanding of data integrity reporting and analytics within HR systems.
- Deep knowledge of employment legislation privacy laws and HR compliance requirements in Australia.
- Demonstrated experience in managing Workplace Health and Safety (WHS) programs including incident reporting compliance and coordination of Workers Compensation claims and return-to-work processes
Additional Information :
Why Cuscal
At Cuscal youll find a strong successful company thats reimagining the future. And our team is right there at the heart of it all.
Here youll deliver or support interesting ground-breaking work that has real impact - on Australias financial services sector and the millions of customers it serves.
Youll innovate alongside skilled smart connected teams.
And youll build an impressive fulfilling career that continues to grow.
Youll also enjoy a range of benefits including:
- Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.
- Wellbeing focus: Access initiatives supporting physical mental and financial health plus discounts via Cuscal Advantage.
- Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.
Join us and reimagine the future
Ready to make an impact Click APPLY to join Cuscals People & Culture team today.
If youre excited about this opportunity wed love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date so dont wait - apply now.
Cuscal is an equal opportunity employer committed to an equitable diverse and socially inclusive work environment and a positive barrier-free recruitment process.
We welcome applicants from an Aboriginal and Torres Strait Islander heritage people living with a disability LGBTQIA and people from culturally diverse backgrounds to explore career opportunities with Cuscal.
Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
