Senior Relationship Manager - Remote
Senior Relationship Manager - Remote
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1 Vacancy
Job Description
In the Senior Relationship Manager role you will maintain and expand business relationships create up-sell and cross-sell opportunities and build revenue with assigned clients using data analytics and solutions across Experian. You will maintain close strategic partnerships across the client organization understanding client KPIs and success metrics and business operations market challenges and short-term initiatives. This will include supporting sales presentations and proposals to use Experian solutions in a way that improves client revenues return on operations reduces risk and lowers expenses. You will gain trust through credibility reliability business intimacy and customer centricity. Partner with sales resources to exceed revenue goals.
- Manage existing business agreements and relationships including the management and oversight of client onboarding and solution delivery fulfillment use and overall client satisfaction
- Identify recommend and implement improvements for using Experian solutions based on clients feedback and through collaboration with internal Experian product partners
- Contribute to territory strategy and client account planning
- Grow existing business relationships by identifying process and operational improvements to solution delivery client use and solution impact to clients financial priorities.
- Conduct moderate and facilitate product trainings for clients on current or prospective products the client is using or evaluating.
- Identify new product and revenue opportunities for Experian by expanding existing and creating new client relationships in new departments within a clients organization.
- Promote and close new business in partnership with Experian account executive and sales leadership teams.
- Collaborate on and manage inputs to the Experian revenue forecasting and pipeline management processes updating revenue opportunities according to company policy and practice.
- Participate in providing client data and insight to internal Experian product and executive teams to ensure improved product development marketing and sales.
- Increase client satisfaction through client engagement and support.
- You will report to Vice President Strategic Sales
Qualifications :
- Bachelors degree or equivalent experience.
- Minimum of 5 years of complex sales or customer relationship management-related experience.
- Must have knowledge of consumer credit reporting.
- Experience creating exponential revenue growth.
- Project management skills.
- Ability to travel.
Additional Information :
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including full medical dental vision and matching 401K
- Fully remote environment
- Flexible time off including volunteer time off vacation sick and 12-paid holidays
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward and recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range individual pay is determined by work location and additional factors such as job-related experience and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Business Development
- Portfolio Management
- Leadership skills
- Credit Analysis
- Cash Flow Analysis
- Banking
- Relationship Management
- Underwriting
- Financial Analysis
- Customer relationship management
- negotiation
- RMF
