Assistant Manager - Process Training(GDS/Travel/Airline Process) - Pune - REF78412Q_
Assistant Manager - Process Training(GDS/Travel/Airline Process) - Pune - REF78412Q_
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Job Description
Key Responsibilities:Delivering NHT trainingTraining Content creationWork roster- agents trainingIdentifying training and development needs within a business through TNIClient ID managementSupport trainers in conducting the trainingPrepare and maintain various process/Training related documentsLiaising with the client to understand training needsRun TNI based intervention- track pre & post score improvementManaging On-job-training connects- publishing performance reportsWorking with CMT team (content Management team) to create process simplified E-learning modulesProcess based TNI refreshersMaintaining training reportsDigitalization of Transition Delivery- supporting content development team with designing learning modules on Epiplex-500Client ID managementEnsuring Knowledge Sustenance in BAU by driving monthly KC through PKT Self-learning modules reporting compliance job training management analyzing evaluating and publishing on-job-training performance
Qualifications :
Graduation/Under graduation
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
