Reservation Supervisor
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Job Location:
Zeytinburnu - Turkey
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Reservation Supervisor to join our hotels reservation department someone who prioritizes guest satisfaction has strong communication skills and a disciplined detail-oriented work ethic.
Key Responsibilities:
Manage the daily operations of the reservations department
Process incoming reservation requests in a timely and organized manner
Monitor online travel agencies (OTAs) and manage rate distributions
Collaborate with the sales department to contribute to occupancy and revenue goals
Guide train and evaluate the performance of the reservations team
Actively use reservation systems (such as Opera)
Support management through reporting and analysis
Effectively utilize systems and portals used in the reservation process
Qualifications :
Qualifications:
Graduated from Vocational Schools or Universities in Tourism and Hotel Management
Experienced in reservations
Strong written and verbal communication skills in English
Proficient in MS Office programs and Opera reservation system
Committed to continuously improving service quality
Enjoys analysis and data-driven thinking
Results-oriented and proactive
Strong problem-solving skills
Embraces a friendly and welcoming service approach
Open to communication
Enjoys working as part of a team
Additional Information :
At Accor we are more than just hotels; we create heartfelt experiences for our guests and meaningful opportunities for our team members. Join us and contribute to a culture that prioritizes growth learning and excellence.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Dhtml
- Income Tax
- IT Service Desk
- ERP
- ACCA
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
