Trainee Technical Coordinator
Trainee Technical Coordinator
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Job Description
Trainee Technical Repair Coordinator
24000 per annum
Redhill Surrey
Permanent full-time
Are you looking to kick-start your career within an office environment A fantastic opportunity has arisen for a confident and detail-oriented individual to join a hard-working team as a Trainee Technical Repair Coordinator. This full-time position offers comprehensive training and support for professional development.
The Role:
As a Technical Repair Coordinator you will be responsible for a variety of tasks crucial to the repair process of claims. Your main duties will include:
- Instructing repairers on new and existing claims.
- Allocating vehicles to appropriate repairers or finding alternatives if needed.
- Authorising estimates within set limits and escalating those exceeding limits to Engineers.
- Processing estimates supplementary estimates and invoices.
- Liaising with Engineers Repairers and Insurers for updates.
- Providing updates to Trusts Scheme members and Drivers on repair progress.
- Reviewing end-of-lease charges.
- Supporting assigned handlers with repair actions.
- Updating claim status and records.
- Undertaking diary chasing.
- Handling incoming calls to the department.
About You:
The ideal candidate will be eager to learn and possess the following:
- Previous office experience is essential
Qualifications:
- GCSE (or equivalent) in English and Maths is essential.
Skills:
- Great customer service skills
- A confident telephone manner.
- High-level interpersonal skills.
- Excellent attention to detail.
- Ability to follow set procedures meticulously.
- Computer literate with good computer and keyboard skills.
- Strong planning organisational and time management skills.
- A flexible approach to work with the ability to adapt to new practices.
Office based Monday to Friday 9am to 5pm
Trainee Technical Coordinator Entry level jobs redhill rh1 Customer Service Administrator
Education
GCSE
Employment Type
Full Time
