Security Support Engineer (WAF) - Singapore
Security Support Engineer (WAF) - Singapore
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Job Description
At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
Role Overview:
Our Security as a Service (SaaS) Security Operations Center (SOC) is the frontline of defense against an ever-changing landscape of cyber threats. Every day our clients face new attacks and evolving attack vectorsand our SOC stands as the epicenter of their protection.
As part of our Global SOC team you will collaborate with experienced engineers to safeguard customers around the clock stopping attackers in their this role youll be responsible for managing cloud-based security systems on behalf of our clients ensuring real-time protection detection mitigation and resolution of security events. As a SOC WAF (Web Application Firewall) Engineer youll bring deep expertise in WAF technologies and serve as a skilled security defender.
Our SOC is a critical component of the Security & Distributed Cloud Portfolio. Here youll work side by side with some of the worlds top Security Engineers leveraging cutting-edge products to defend against online fraud DDoS attacks application-layer exploits and other evolving threats. Together we analyze industry trends respond to real-time incidents and develop innovative protection that keeps our clients secure.
Beyond responding to security incidents youll also have the opportunity to mentor and train colleagues refine processes share security best practices and research emerging attacks and defenses. Ideal candidates are passionate about information security thrive on solving complex problems excel under pressure and are committed to continuous improvement for themselves and their teams.
This role may be required to work outside of core business hours including early morning late evening overnight weekends and holidays.
Sounds interesting Read on!
What you will do:
Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers
Interact directly with customers who are under attack via phone chat email and/or ticketing systems
Provide proactive and real-time guidance to customers on security protocols and defensive security response
Document actions taken in incident management systems knowledge base or ticketing systems as required
Establish yourself as a trusted security advisor internally and externally
Assist clients with onboarding and provisioning
Engage and support cross-functional teams
Appropriately manage time and customer issues based on issue severity and business needs
Collaborate with Product Management and Development on requirements and product release activities
Identify define and implement process and procedure improvements
Ensures documented processes and procedures are relevant and up to date
What you will bring:
B.S/A.S in Information System Security or related degree/experience
1-2 years experience administering Web Application Firewalls
Familiarity with programming or scripting language.
Understanding in common enterprise network technologies
Technical knowledge of and experience troubleshooting TCP/IP networks and ability to perform log file analysis
Detailed protocol analysis using tools such astcpdump tshark and Wireshark
Packet manipulation and crafting using tools such as hping scapy and iptables
Traffic generation and replay using tools such as apachebench and tcpreplay
Familiarity with F5 hardware and software (Big-IP TMOS iRules iApps iControl etc.)
Fundamental Linux skills
Have experience in analysis using tools such as Fiddler HttpWatch Burp Suite socat and netcat.
Familiarity with SQL injection cross-site scripting web scraping CSRF brute force cookie manipulation parameter tampering and other emerging Layer 4-7 attacks/vulnerabilities to define configure and manage security policies encouraging RFC compliance
Skilled understanding and experience with HTTP and web application security (school project experience counts)
Must be able to communicate technical and operational details fluently in English (written and oral)
Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail
Excellent customer service skills
What Youll Get:
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay comprehensive benefits and cool perks
Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!
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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Employment Type
Full-Time
