Communications Coordinator

Hours: Full-time (40 hours/week)

Compensation: $55k-67k benefits & a halal RRSP option); depending on experience

Start Date: Sept 4 2025

Location: Edmonton (in-person)

Application Deadline: Apply early. Applications will be evaluated on a rolling basis.

Your Purpose

IslamicFamily is seeking a Communications Coordinator who can move hearts and mindssomeone ready to stand at the crossroads of community culture and change. If you believe words and images can build bridges and break barriers this is your calling.

Your Impact

• You will help people struggling with food security mental health and belonging access needed services through purpose driven communication
• You will help our team improve services through strategic communication
• You will help IslamicFamily reach low-literacy & non-English speakers through creative outreach strategies
• You will connect supporters to causes they care about and can contribute to
• You will build/grow a team of emerging design and media professionals
• You will develop processes that allow the organization to grow and scale through an overarching communication plan service requests templates etc

How Youll Benefit

• You will have management experience in the for-benefit sector
• You will have a high degree of autonomy creative liberty and accountability
• You will work in a supportive values-oriented team environment
• You will support a team doing meaningful work & creating beauty (ex. The Canadian Prayer Rug )

Your Responsibilities

• Brand & Content Management: Use and refine our brand guidelines to plan create and oversee the design content and production of all digital and print materials.
• Engagement & Growth: Manage and grow our presence on Instagram Bluesky Meta LinkedIn; expand our newsletter audience; and build an internal staff newsletter.
• Donor Relations: Drive donor engagement through campaigns and monthly targets.
• Storytelling: Coach staff on telling empathic client-centered stories and creating compelling impact reports.
• Team Leadership: Hire and manage a mix of staff and freelancers (social media design illustration etc.) to deliver the communications strategy.
• Data & Reporting: Produce quarterly engagement reports for internal review.
• Events & Campaigns: Support with digital event ticketing or livestreaming when needed.
• Annual Projects:
• • Community Report (by Oct 15) see calendar mailout in collaboration with local artists
  • Online launch and promotion of Refugee Sponsorship Applications
• Other responsibilities:
• • Digital advertising: run ads on Google Ads and Meta Ads.
  • Website management: maintain the current website ensuring that the information is up to date as well as creating new content.
  • E-commerce and merchandise support.
  • Workflows and automations ().
  • Project-based communications: support programs within the organization in developing the material needed for specific projects (beyond traditional communication efforts for the organization as a whole e.g. the development of videos LMS content etc.)

First Quarter Objectives

• Deliver the 2025 Community Report for November launch.
• Maintain social media and newsletter activity; begin short informative WhatsApp updates in Arabic & Somali for clients.
• Build the organizations overarching Communications Plan.
• Create a quarterly objectives roadmap with 30/60/90-day targets.
• Develop explainer materials (posters videos) for key strategic initiatives: digital innovation prison chaplaincy housing and foundational programs.
• Assemble your communications team.

Qualifications

• Bachelors degree or equivalent experience in communications journalism or related fields.
• At least 3 years experience driving social media and communications campaigns.
• Proven skills in writing design and team leadership youll need to write messages in the voice of key personnel and embody the organizations values and tone
• Excellent project and people management skills with an ability to prioritize multiple deadlines working with various timelines and collaborate with multiple team members
• Must maintain the legal right to work in Canada
• Ability to read/write in Arabic would be an asset

About IslamicFamily We support the mother fleeing abuse without asking her to compromise her faith or safety. We support the man seeking counseling that respects his values. We amplify the voices of youth and build meaningful platforms. We help families start new lives in the face of hardship.

IslamicFamily is an Imagine Canada-accredited charity winner of the Government of Albertas Inspiration Award the Canadian Mental Health Associations Professional Service Award Justice Innovation Award Canadian Institute of Planners Award YEG Startup Award and more . For over 30 years weve disrupted systemic inequity reflected a rich tradition with beauty innovated boldly and served with excellence. IslamicFamily is rooted on Treaty 6 and proudly serves all of Alberta.

As with all positions at Islamic Family its important that our culture lines up with your values. Please take a moment to review

How to apply

Please submit your resume along with a portfolio & a cover letter or a 5m video sharing content you think would help engage/support users of our food bank OR a campaign to better reach supporters OR a plane to cost effectively scale production. Applications & Questions:

Confidence (or the lack thereof) can sometimes hold us back from applying for a job. Well let you in on a secret there is no such thing as a perfect candidate. Islamic Family is open for innovation. As long as you are continuing to push your growth and development then consider applying even if you dont check all the boxes on our posting. Questions & engagement are encouraged.

FAQ

Q: Do I need to live in Edmonton

A: Yes this role is fully in-person. Why wouldnt you want to be in Edmonton

Q: Do I need to be Muslim to work with IslamicFamily

A: No we welcome all applicants!