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Treasury Wine Estates (TWE) we are proud of our portfolio of brands that have tremendous heritage rich quality and a reputation for excellence across the globe. At TWE we are led everyday by our purpose Boldly Cultivating. We are boldly cultivating value through our brands wine people & environment for enriched & joyful communities.
At TWE we cultivate our teams to be their very best. And in turn our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team known for the experiences we create for our consumers customers partners suppliers and our people.
To learn more about our purpose and our renowned portfolio of global brands click here.
About the role
Lead the regional global travel channel in the designated territory.
Lead motivate & inspire the Penfolds GT NA team to drive the commercial sales agenda and result delivery.
Global travel retail strategy & customer management
Work with the Director GT and stakeholders to develop and execute the GT strategic plan.
Develop negotiate and execute the GT strategic plan with customers.
Maintain strong relationships with stakeholders to identify opportunities for growth and brand presence.
Monitor the implementation and measurement of objectives and provide feedback to maximise learnings
Build Joint Business Plans (JPB) with priority customers to ensure that the sales plan delivers category growth. Clear points of differentiation to be developed in the JBP to ensure it delivers on the strategic agenda
Conduct business reviews to agreed standards focused on business development and category growth
Manage strong commercial relationships and facilitate cross functional relationships across marketing finance supply & customer service
Ownership of the P&L including achievement of volume revenue and profit targets by maximising brand exposure and yield from promotional expenditure
Deal with all issues regarding customer problems and complaints within your realm of influence. Take ownership of these issues even when they need to be escalated and follow them through until resolution
Drive the achievement of key commercial objectives and delivery of KPIs
Deliver the financials for TWE with P&L accountability volume NSR net margin and trade spend budgets
Deliver on KPOs with key customers based on
- Identified opportunities for growth based on customer and business needs
- Utilise skills in financial management to maximise ROI for Penfolds in tactical or negotiations with customers
- Oversee all activities related to customers to ensure effective management of trade spend
People leadership communication & coaching
Provide a high level of leadership development and coaching for the GT team focused on negotiation skills and business acumen.
Regular communication with the customers about performance forecast and opportunities and key stakeholders to ensure execution of the plan
Provide feedback on the effectiveness of execution initiatives to drive volume share and profitability
Ensure adequate product knowledge and training to enable effective key account management
Pricing & promotional effectiveness
Optimise pricing effectiveness (pricing strategy & promotional recommendations) by brand.
Management of the promotional clash calendar for the region by customer
Deliver promotional activity in accordance with brand strategy
Innovate to deliver creative solutions for the customer addressing their needs within TWE framework
Customer expert
Be the customer expert with a comprehensive understanding of strategies & tactics and communicate these effectively to internal stakeholders. Focus on the following:
Customer proposition and differentiation
Growth strategies and targets
Execution capabilities to include what we can achieve in store with brand ambassadors
Customer financial metrics and performance
About you
Degree in Business Commerce or Marketing
WSET preferred
Duty free and travel retail commercial experience preferred.
Experienced people leader
Mandarin and English written and spoken fluency
Eight (8) years in regional management national key account management in wine alcohol or FMCG
Strong negotiation analytical and financial skills in planning and execution
Experience of delivering on customer needs and operating within company strategy
Strong strategic business focus
Experience in dealing with dynamic customers & proven track record in negotiation.
Ability to understand embrace adapt and capitalise on change.
Strong communication and influencing skills.
Proven record of sales success and delivery to targets.
Ability to lead cross functional internal teams.
Proficient in Microsoft Office: Word Excel PowerPoint & Outlook.
Frequent travel
It takes all varietals!
At TWE we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.
All qualified applicants will be considered for employment regardless of age race colour religion gender identity national origin or disability. If you require any assistance to be included in our process please contact quoting the job title and reference number.
Required Experience:
Exec
Full-Time