Post-Sales Support Administrator (English Speaking)
Post-Sales Support Administrator (English Speaking)
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description
More than just a recruitment company. At PRTR we have been a part of our customers success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15000 outsourced staff we will continue to carry out our mission to develop a better career a better life and a better society and thrive to become the No.1 people solutions organization in Southeast Asia.
Key Responsibilities:
- Overseeing and coordinating all post-sales support activities including managing installed base data service billing and spare parts availability to ensure smooth operations.
- Handling and maintaining essential documents such as quotations invoices sales orders contracts and reimbursements while ensuring adherence to company documentation policies.
- Preparing analyzing and delivering comprehensive reports to track service performance case resolutions and pending transactions.
- Administering SAP and Salesforce ensuring data accuracy workflow tracking and alignment between regional and country databases.
- Organizing and scheduling meetings training sessions and field activities while coordinating with internal teams and external suppliers.
- Working closely with managers supervisors and cross-functional teams to enhance workflow efficiency and resolve service-related issues promptly.
- Identifying operational risks proposing process enhancements and supporting continuous improvement initiatives to optimize service quality and efficiency.
Requirements:
- Bachelors Degree in any field.
- Minimum of 3 years of experience in administrative roles such as Department Admin Office Admin or Department Secretary.
- Strong command of English communication.
- Proficiency in document management software (MS Word Excel Google Docs Google Sheets and Monday); knowledge of SAP and Salesforce is preferred.
- Strong multitasking abilities with the capability to prioritize and manage assigned tasks efficiently.
- Good personality proactive mindset and creativity.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
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