Executive Assistant (Shroff Office), The Chinese Medicine Hospital of Hong Kong

THE CHINESEMEDICINEHOSPITAL OF HONG KONG

The Chinese Medicine Hospital of Hong Kong (CMHHK) stands as a flagship Chinese medicine (CM) institution dedicated to advancing Chinese medicine in Hong Kong and is expected to commence operation in phases at the end of 2025.

Established through a public-private partnership the hospital is being constructed by the government with HKBU appointed as the contractor in June 2021 through a tendering process. Subsequently HKBU registered HKBU Chinese Medicine Hospital Company Limited as the operator in accordance with the requirements of the service deed which is responsible for the management operation and maintenance of CMHHK.

A hallmark of CMHHK is its integrated approach blending Chinese and Western medicine to provide professional patient care. CMHHK will actively engage in various interactions and collaborate with the industry to promote the development of Chinese medicine across Hong Kong the Guangdong-Hong Kong-Macao Greater Bay Area and international institutions. By sharing resources and expertise CMHHK aims to advance the standardisation and globalisation of Chinese medicine opening new directions for future healthcare services.

We warmly invite dedicated individuals to join our team where you can contribute to the future of Chinese medicine. Together we can make a meaningful difference in the health and well-being of our community and create a brighter future!

Executive Assistant (Shroff Office) ()

Responsibilities:

• Handle daily cashier operations including collection of hospital fees credit card and electronic payments issuance of invoices and receipts and processing refunds;
• Handle patients billing and payment inquiries in a professional and customer-oriented manner;
• Perform financial accounting duties including daily reconciliation of fee collection review and verification of patient bills monitoring outstanding accounts and initiating follow-up actions for debt recovery;
• Co-ordinate with other departments to resolve billing discrepancies or patient account issues;
• Support monthly and year-end closing processes including preparation of relevant schedules and reports;
• Assist in implementing and ensuring compliance with internal control policies and procedures;
• Maintain proper documentation and filing of financial records and patient account data;
• Perform general clerical duties such as data entry report generation and document archiving; and
• Carry out any other finance-related duties as assigned by supervisor(s).

Requirements:

• A degree in Accounting Finance or related discipline with minimum 2 years of relevant experience or a diploma with 3 years of relevant experience preferably in a hospital or healthcare setting;
• Familiarity with hospital billing systems and financial processes is an asset;
• Good command of both spoken and written English and Chinese (including Putonghua);
• Proficient in MS Office (Excel Word) and Chinese Word Processing;
• High level of integrity accuracy and confidentiality in handling financial data;
• Excellent interpersonal and good communication skills with a strong sense of customer service; and
• Willingness to work on shift or weekends as required

The initial appointment will be offered on a fixed-term contract by Hong Kong Baptist University. Following the commencement of CMH and subject to the candidates satisfactory performance and the decision of CMH subsequent appointment will be offered directly by CMH.

Shortlisted candidates will be invited to attend a written test.

Work location: Kowloon Tong Campus and will be moved to The Chinese Medicine Hospital of Hong Kong in Tseung Kwan O when close to commissioning.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment System. Details of the Universitys Personal Information Collection Statement can be found at University reserves the right not to make an appointment for the posts advertised and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.