Production Release and Access Management Support Specialist- ScotiaTech

Requisition ID: 230517

Thanks for your interest in ScotiaTech Scotiabanks new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment where were always committed to results in an inclusive diverse and high-performing culture.

Purpose

Scotiabanks Global Technology Services (GTS) Technology Operations is responsible for the operations engineering required to provide highly available and resilient GTS Enterprise Data Warehouse (EDW) we are responsible for providing critical data platform services following SRE and data governance best practices as well as consulting and coordinating with the Banks technology teams to meet business expectations.

Accountabilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships systems and knowledge.

You will be working as a Production Release and Access Management Support analyst providing application and platform support.

You will be focused on the stability security and resilience of a set of data warehouse applications managing incident response and recommending and implementing solutions that drive automation problem resolution enhance stability and reduce recovery times.

You have a keen interest in uncovering root causes through blameless post-mortems and acting on findings.

You will interact with the Product owner business and technology partners to maintain and prioritize the product backlog coordinating delivery through release planning solution design development and delivery.

You will be responsible for deployment of PROD releases and be involved in the gating activities for functional and non-functional test planning design and execution.

After-hours support may be required for the monthly releases.

Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabanks Values its Code of Conduct and the Global Sales Principles while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational compliance AML/ATF/sanctions and conduct risk.

Champions a high-performance environment and contributes to an inclusive work environment.

Education / Experience / Other Information

You have strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors.

You have a track record as a strong team player with a proven ability to work efficiently as part of performance-oriented engineering team set standards and provide development opportunities.

You have at least 3 years of hands-on technical working experience as a Application support analyst in and/or delivering for organization(s) that have large complex data warehouse(s).

You have at least 2 years of hands-on technical working experience in managing test environments.

You possess superior problem solving and decision-making skills to resolve work issues with the ability to work under pressure in a dynamic environment.

You have completed a post-secondary education in computer science engineering or in a related.

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Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS a Scotiabank Group company located in Bogota Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive positive work environment and competitive benefits.

At ScotiaTech we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however only those candidates who are selected for an interview will be contacted.