DescriptionJoin our expanding Design Strategy & Operations team as a Design Operations Support Associate where youll enhance design processes and support stakeholders.
As a Design Operations Support Associate within Chases Design Strategy & Operations team you play a vital role in maintaining seamless operations and facilitating effective communication. You support design initiatives and manage financial aspects ensuring proper administration and compliance.
Job Responsibilities
- Oversee and manage access to design tools ensuring correct permissions and adherence to security protocols.
- Serve as the primary contact for tools team communications ensuring timely information dissemination.
- Provide basic support for the Design Center of Excellence toolset assisting users and resolving issues.
- Coordinate projects track progress and ensure alignment with strategic goals.
- Develop and maintain documentation related to design tools and processes.
- Regularly update and manage information resource sites for accuracy and relevance.
- Assist in budget tracking and manage spend request submissions for financial accountability.
- Conduct audits and reviews of access permissions for tools ensuring compliance with governance protocols.
Required Qualifications Capabilities and Skills
- 2 years of experience in operations finance or technology administration and management.
- 1 years of experience in project or program management.
- BA or BS in Business Administration or related field (or equivalent work experience).
- Experience in finance support and records management.
- Strong organizational and communication skills.
- Ability to manage multiple projects and tasks simultaneously.
- Ability to conduct audits and manage access permissions.
- Excellent written and verbal communication skills.
- Strong skills in Confluence MS Teams MS Office (Outlook Word Excel PowerPoint SharePoint).
Preferred Qualifications Capabilities and Skills
- Familiarity with design tools (Figma Adobe Creative Suite) and UI/UX design processes.
- Familiarity with .
- Prior Design Ops experience working with SaaS tools and technology.