Student Accounts & Human Resource Coordinator
Student Accounts & Human Resource Coordinator
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Job Description
All full-time university staff are eligible for VCUs robust benefits package that includes: comprehensive health benefits paid annual and holiday leave granted up front generous tuition benefit retirement planning and savings options tax-deferred annuity and cash match programs employee discounts well-being resources abundant opportunities for career development and advancement and more. Learn more about VCUs benefits here.
VCU Athletics is seeking a detail-oriented highly organized and relationship-driven Student Accounts & Human Resource Coordinator to support the department through the professional execution of student-athlete financial services including athletic scholarship processing and human resource functions while effectively managing sensitive information with discretion.
Summary:
The purpose of the StudentAccounts & Human Resource Coordinator is to provide professional operational execution ofstudent-athlete services and human resources services to support the VCU Department ofAthletics. This position reports to the Director of Human Resources &Student Services and serves as a trusted advisor for student-athletes coachesand staff. The ideal candidate is detail-oriented highly organized andcomfortable balancing people-focused HR responsibilities with precise fiscalwork related to student accounts and athletic aid awards. They will excel atbuilding strong relationships managing sensitive information with discretionand ensuring accuracy in data entry account reconciliation and compliancewith NCAA university and state policies.
Typical Duties
Manage the Student-Athlete Services function by carrying out major assignments related to athletic financial aid;
Interact both orally and in writing with various VCU Departments (Financial Aid Student Accounting Admissions Housing Dining Services) as well as with parents student-athletes and coaches as it relates to the variety of student-athlete services;
Analyze student accounts and calculate athletic aid awards working with VCU Financial Aid Student Accounting and Athletic Compliance to apply athletics financial aid through accurate interpretation of NCAA rules and regulations;
Oversee the VCU Athletics Book library through management of the library database book inventory distribution and collection of books and the completion of fiscal reconciliations in accordance with VCU and NCAA policies;
Manage the student-athlete on-boarding process constantly communication with incoming student-athletes administrators and coaches regarding important matters pertinent to the student-athletes successful transition to VCU;
Serve as the Human Resource Associate for VCU Athletics demonstrating sound judgement and decision-making in providing expertise related to Human Resources;
Oversee recruitment and selection for all work-study hourly and student-worker positions;
Manage the new hire on-boarding process ensuring timely and accurate completion of ExpressHire and HireRight reviewing new hire paperwork for accuracy and submitting to University HR scheduling NEO and facilitating VCU ID card parking and email set-up process;
Manage affiliate and volunteer process for Athletics coordinating all appointment requests administering appointment letters and on-boarding;
Serve as the official timekeeper for VCU Athletics using the RealTime and Banner information systems;
Manage the employment separation process;
Minimum Qualifications
Bachelors degree or equivalent combination of education andexperience;
Experience working with student billing financial aid scholarship systemsor account management;
Knowledge of appropriate reconciliation and analysis proceduresfor fiscal records and reports;
Resourcefulness with the ability to adapt to change and ambiguity;
Ability to exercise strong attention to detail in a fast-paced environmentand to set/meet deadlines organize workload and juggle changing priorities;
Ability to generate analyze andreconcile financial reports related to student-athlete aid;
Demonstrated experience handling confidential or sensitiveinformation with discretion and professionalism;
Demonstrated ability to use critical thinking skills to problem solve anddevelop solutions;
Demonstrated ability to interpret explain and apply HR policies state andfederal regulations and protocols;
Outstanding customer service skills and a high level of professionalism;
Demonstrated ability to effectively communication verbally and in writing withall individuals;
Working knowledge of Microsoft Office Suite (includes Word ExcelPowerPoint) FileMaker Pro Adobe Acrobat and HR Information Systems;
Preferred Qualifications
Experience working within higher education preferably with a NCAADivision l Athletic Department;
Knowledge of NCAA rules and regulations especially related togrant-in-aid;
Experience using Banner RealTime ImageNow Talent
Grace Blevins
Required Experience:
IC
Employment Type
Student
