Content Moderator - French / Italian / Dutch speaker
Content Moderator - French / Italian / Dutch speaker
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Job Description
Are you at the beginning of your professional journey and looking to build a career in the digital world We are currently seeking motivated detail-oriented individuals with 02 years of experience in customer support.
Office Location: Bucharest Pipera Sector 2
Work location: full time on site
Work schedule: full coverage over 24 h / 7 days a week; 4 shifts
Collaboration Type: Individual Labor Contract
Please note that only candidates based in Romania will be taken into consideration.
Tasks
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature such as (but not limited to) graphic violence self-harm child abuse and hate speech.
Requirements
Minimum qualifications
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in Read/Write in English & second language (French Italian or Dutch)
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Benefits
- Attractive salary.
- Stable job offers - employment contract.
- Work in a multicultural environment;
- Various trainings (initiating soft skills).
- Possibility of development;
- Benefits (Meal Tickets Medical Services Insurance additional vacation days partner discounts).
Employment Type
Full Time
