Administrative Services Director
Administrative Services Director
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Job Description
Position Title:
Administrative Services DirectorJob Group:
Professional & ScientificRequired Minimum Qualifications:
Bachelors degree and 7 years of related experiencePreferred Qualifications:
Bachelors degree in business higher education administration or related field.A minimum of three yearsof progressively responsible leadership in administrative services or operations.
Proficiency in developing and implementing departmental policies and procedures.
Experience successfully directing budgets that support broad service operations.
Supervisory experience including hiring performance management and development of staff groups (professional merit and student employees)
Job Description:
Iowa State Universitys Department of Residence invites applications for the role of Administrative Services Director as the lead of strategic operations and housing and administrative services for dining. This position provides leadership and oversight for key administrative functions supporting campus housing and dining operations. Reporting to the Director of University Housing the position serves as a strategic partner in shaping departmental planning occupancy management revenue generation and service delivery.
The successful candidate will bring a strong background in operational leadership complex systems management and cross-functional collaboration. This role requires a forward-thinking approach to enhancing student services supported by sound judgment attention to detail and a commitment to continuous improvement.
Key Responsibilities
Direct administrative services related to housing contracts assignments and billing
Oversee meal plan sales allocation and billing processes across the university community
Lead a team of professional merit and student staff; establish priorities goals and performance outcomes
Contribute to long-range strategic planning for departmental operations fiscal management and facility planning
Coordinate official departmental reporting including budget documents occupancy projections and Board of Regents submissions
Serve as a primary liaison to internal and external stakeholders including auditors university leadership and media representatives
Support transitions between academic terms in collaboration with Residence Life and Facilities
Oversee summer conference staff
About the Department of Residence and ISU Dining
As part of the Division of Student Affairs our mission is to foster student success through residential and dining experiences that promote community learning and engagement. With a focus on innovation service excellence and a strong team ethic we provide essential services that enhance the quality of campus life.
Example of Duties
Assists with strategic planning and developing priorities including long and short-term objectives.
Administers and oversees budgets physical space staffing and development.
Develops and implements policies and procedures for the Department of Residence.
Supervises employees.
Potential to serve as one of the second-in-command for the Department of Residence.
Level Guidelines
Provides input into annual departmental objectives and action plans
Accountable for the achievement of key annual objectives for a department
May provide input into institution policy within the area of functional expertise
Responsible for the functional output of a department or work team
Manages subordinate staff
Has full management responsibility for direct reports specifically the authority to hire fire and counsel
May provide input to the budgeting process
Requests approval for financial actions beyond a limited scope
May provide input into financial decisions that impact the department or work area
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Appointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS810Application Instructions:
To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process please email or call or Toll Free: 1-.
Why Choose ISU
Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
On-site childcare (Ames Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
Original Posting Date:
August 18 2025Posting Close Date:
September 2 2025Job Requisition Number:
R17594Required Experience:
Director
Employment Type
Full-Time
