Technical Services Program Director
Technical Services Program Director
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Job Description
Job Details
Description
DataPath is a global leader in advanced satellite-based communications providing cutting-edge solutions that help our clients overcome their most complex communication challenges even in time-sensitive and high-pressure situations. We specialize in designing and supporting robust mission-critical networks that are essential for the operations of the Department of Defense government agencies and commercial industries worldwide.
We offer:
A dynamic collaborative work environment focused on delivering world-class communication solutions
A performance-driven culture where achievements are recognized and rewarded
Opportunities for career growth and continuous professional development
A competitive compensation package along with exceptional employee benefits
Position Overview:
We are seeking an experienced Program Manager/Director who will be the primary point of contact for our government field service programs business area and will lead a team responsible for strategic leadership project execution and customer relationship management. This role integrates cross functional teams including human resources finance field service managers and contracting to deliver exceptional program performance in accordance with government standards and contractual obligation.
The ideal candidate will be able to manage services programs supervise field teams and develop a business strategy for organic growth in this expanding business area. They would be a detail-oriented leader client focused and able to complete the timely and successful execution programs in compliance with all contractual and regulatory requirements.
Key Responsibilities:
Serve as the primary interface with customers ensuring contractual obligations are met or exceeded.
Supervise a US team to manage a growing portfolio of service contracts
Hire and manage CONUS and OCONUS field service personnel for US Government clients and prime contracts
- Supervise a team of field service reps to support on-site activities to include maintenance training and repair of ground antennas communication stations and network administration activities around the globe.
Perform program management tasks to successfully deliver service contracts
Lead and coordinate a multi-disciplinary internal employees as a unified Integrated Program Team (IPT).
Develop maintain and manage the Integrated Master Schedule (IMS) to ensure timely and high-quality execution of all program tasks.
Oversee all program reporting and ensure accurate timely data is delivered to the customer.
Forecast and manage financial performance including budgeting funding contractual modifications and execution oversight.
Work closely with internal departments (HR Contracts Finance etc.) to ensure staffing credentialing and reporting requirements are met.
Identify and pursue opportunities for program growth
Prepare and deliver program updates operational reports and formal briefings to internal leadership and government stakeholders.
Manage and mitigate operational risks troubleshoot issues and implement process improvements to enhance performance
Qualifications
- Masters degree in Engineering Business or a related field. A masters degree can be replaced with a Bachelors degree in Engineering Business or a related field and 15 years in program or project management.
- 10 years of experience in program or project management within the defense aerospace or telecommunications industry.
- Strong understanding of government contracting processes (FAR DFARS) and commercial contract requirements. Strong understanding of services contracts and T&M/CPFF invoicing.
- Understanding and experience in antenna and ground stations network administration and communications.
- Proven experience with managing complex projects from initiation to completion.
- Exceptional organizational and multitasking skills with a strong attention to detail.
- Outstanding verbal and written communication skills including the ability to present to executives and clients.
- Ability to work in a fast-paced dynamic environment and manage multiple projects simultaneously.
- Experience with personnel hiring timecard management and general supervisor responsibilities.
- Experience with or proven ability to create a business case for business area organic growth
- Proficient in project management software (e.g. MS Project or equivalent).
- Strong knowledge of Microsoft Tools (excel word powerpoint) and project management methodologies.
- PMP certifications or equivalent
- Active secret clearance. The ability to acquire one expeditiously may be considered for a strong candidate. Top secret is strongly preferred.
Preferred Experience:
- Familiarity with antenna systems and related technologies including portable and transportable antenna solutions.
- Familiarity with Govt services contracts particularly of field service site support and engineering services.
- Experience working with government agencies (DoD DHS etc.) or major commercial clients.
- This position is based in our Duluth Ga facility but we are willing to consider remote work for exceptionally qualified candidates.
This position requires you to work in a restricted facility requiring US Citizenship.
DataPath Inc. is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the companys affirmative action plan please email .
If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application please e-mail
Required Experience:
Director
Employment Type
Full-Time
