A Commanders Palace Market
The Cafe Manager oversees the team culture daily operations and financial success of the cafe.
Duties/Responsibilities:
- Hire train supervise and assist employees in guest service store maintenance product knowledge and product placement.
- Interviewing/Recruiting new employees and appraising staff performance.
- Implement cross-training of employees when possible to maintain productivity at all times.
- Focus on exemplary guest service and recovering dissatisfied guests. Proactively seek ways to provide better service and promote the store and product line.
- Maintain safety cleanliness sanitation and food and beverage quality standards.
- Provide effective coaching and counseling to the staff.
- Ensure staff complies with company policies and store procedures.
- Coordinating daily front and back-of-the-house operations.
- Develop and maintain staff schedules focused on business-level spikes throughout the day holiday sales and other cycles that may impact business levels.
- Ensure employee hours are being tracked accurately and reported to payroll timely.
- Order and control all operating supplies food beverage and retail products.
- Implement inventory plans for on-site and off-site products maintain proper inventory levels ensure stocking shelves and backup inventory is handled with care and accuracy implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Contribute to revenue growth and manage all controllable costs. Identify ways to eliminate waste to maintain profitability.
- Operational understanding of income statements.
- Demonstrate a high level of knowledge regarding all food and beverage items.
- Demonstrate a high level of familiarity with and the ability to perform all front and back of the house positions.
- Proficient in POS IT systems online ordering dashboards MS Office Outlook.
- Ensure proper cash handling and end-of-day cashouts are correctly completed.
- All opening and closing procedures.
- Completes all other projects/tasks as assigned.
Specifications:
Education: High school diploma or equivalent.
Experience: Two years of experience in food and beverage management. Additional experience in managing a caf or fast-casual restaurant is preferred.
Commanders Palace can offer you:
- Free mental health resources
- Career Pathways for growth within our company
- Aqua Blue U Training Classes (internal training & development program)
- Health Benefits (Medical Dental Vision and Employee Assistance Programs)
- 401K plan with a company match so you can start saving for retirement
- Paid Vacation Time
- Paid Sick Time
- Employee Meals
- Employee Discount
Required Experience:
Manager