We are looking for Customer Service and Sales employees to join a reputable supplier of natural stone and porcelain tiles at their Paarden Eiland and Strand locations. This is an onsite position where you will advise on the product offering and complete the sales process from start to finish.
Key responsibilities include:
- Assisting clients onsite in the showroom
- Assisting call-in and online leads
- Providing information on the products and installation process
- Advising clients on what would be most suitable for their needs
- Managing your day-to-day admin
- Putting together quotes and conducting follow ups
- Initiating the production process for successful sales and making sure the process is completed
Requirements:
- Well-spoken presentable and proficient in English. If you are interested in the vacancy at the Strand location Afrikaans is a requirement.
- A proactive approach to sales
- Basic computer literacy (Outlook Word Excel PowerPoint)
- Proficient in mathematics
- Great written and verbal communication
- Effective in multitasking and time management
- Passionate about providing excellent customer service to ensure happy clients
- An interest in interior design
Advantageous to have experience in:
- The construction industry related to tiling fabrication etc.
- Retail industry
- Customer centric positions
Working hours:
Monday Friday: 08:00 17:00
Alternating Saturdays: 08:00 13:00 or 09:00 14:00
There is a company closing period in December
Customer service, sales, administration, quotations, communication