Engineer, Endpoint

The Endpoint Product Engineer is responsible for the design implementation and maintenance of endpoint solutions within the SBSA infrastructure applications portfolio. This role ensures a secure and efficient work environment facilitating seamless communication and collaboration across various platforms. The engineer will execute upgrades patches configuration changes as well as test and introduce new features to enhance technology functionality and maintain compatibility with SBG needs.

Additionally the Endpoint Product Engineer manages the lifecycle of existing products supporting the endpoint management service within the Bank. This includes researching market technologies and products to ensure optimal and efficient performance of the endpoint management service.

Qualifications :

• Degree/Diploma in Information Technology or relevant Work Experience
• Microsoft Certified: Azure Administrator
• Microsoft Certified: Endpoint Administrator Associate
• Microsoft Certified: Security Compliance and Identity Fundamentals
• ITIL Foundation
• Microsoft Intune Certification

Experience Required:

• At least 7 years experience within the End-Point framework
• Proven experience in managing and maintaining Microsoft Intune environments including policy configuration application management and conditional access.
• Strong understanding of mobile device management (MDM) and mobile application management (MAM).
• Proven expertise in troubleshooting and problem-solving across the entire endpoint service including endpoint operating systems (Windows 11 iOS) networking VPN firewall and cloud management infrastructure (Intune).
•  Experience in Agile methodology (Advantageous but not Required) and working towards deliverables within a program iteration.
• Excellent communication skills with experience in engaging with Business partners and translating Technical Requirements into Business Value.
• Experience in SSE (Security Service Edge) technologies forming part of the broader SASE (Secure Access Service Edge) Architecture.
• A deep understanding of the end-point provisioning process (Autopilot).
• Strong PowerShell scripting skills
• Exposure to other End-Point Management Toolsets (Jamf Aternity etc)

Additional Information :

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Following Procedures
• Interpreting Data
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Scripting / DevOps: Proficiency in scripting and DevOps practices to automate tasks and improve efficiency.
• Application Support: Ability to provide support for various applications ensuring they run smoothly and efficiently.
• Availability Management: Skills in managing the availability of systems and services to ensure minimal downtime.
• Cloud Platform Engineering: Knowledge of cloud platform engineering to design implement and maintain cloud-based solutions.
• Cloud Services: Familiarity with cloud services and their integration into the organizations infrastructure.
• Information Technology Architecture: Understanding of IT architecture to design and implement robust and scalable solutions.

Remote Work :

No

Employment Type :

Full-time