Our client is an international tech consulting company with over 25 years of experience offering solutions to support companies business and digital transformation.
Responsibilities:
- Coordinate local deployment activities to ensure alignment with the global program schedule.
- Serve as the main liaison between the central (Core) team and local stakeholders.
- Represent the local entity in governance structures such as steering committees and progress meetings.
- Identify engage and manage key local stakeholders including management business units IT and HR.
- Align local expectations with the overall deployment objectives.
- Oversee local data cleaning and migration activities in compliance with central guidelines.
- Ensure the accuracy and integrity of migrated data.
- Guarantee that local regulatory and fiscal requirements are considered in the system rollout.
- Supervise the creation and execution of end-to-end business acceptance test scenarios.
- Ensure proper documentation of test results and timely reporting of issues.
- Adapt and localize training materials; organize and lead end-user training sessions.
- Support the update or creation of local SOPs.
- Identify and address risks and deployment issues in coordination with the central Change Manager.
- Monitor and manage resistance to change facilitating user adaptation to new processes.
- Gather feedback from users and recommend improvements.
- Ensure effective communication with stakeholders and develop local communication materials (e.g. newsletters posters info sessions).
- Lead cutover and go-live support activities including issue escalation and resolution.
- Manage post-go-live (hypercare) support collect feedback and contribute to continuous improvement.
- Keep all local project documentation up to date.
Requirements:
- Proven experience in project management ideally in supporting international information systems (IS) deployments.
- Familiarity with SAP is a plus but not mandatory.
- Ability to manage local constraints resources and timelines within a global project structure.
- Strong coordination and communication skills to bridge local and central teams.
- Demonstrated ability in change management and end-user adoption support.
- Strong analytical and problem-solving capabilities for resolving deployment issues.
- Experience in writing training documentation and conducting user training sessions.