Legal Product Specialist, EMEA
Legal Product Specialist, EMEA
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Job Description
Why Harvey
At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 500 customers in 50 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.
At Harvey the future of professional services is being written today and were just getting started.
Role Overview
Harveys Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflowsdriving adoption increasing utilization and supporting long-term expansion and renewal.. Legal Product Specialists collaborate closely with Harveys Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners associates innovation teams and in-house counsel at private equity firms and Fortune 500 companiesserving as trusted advisors on how Harveys AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions uncover adoption barriers and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harveys value through a mix of large group sessions small workshops and one-on-one conversations.
What Youll Do
Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harveys AI into their daily practice.
Design and lead onboarding sessions training workshops and ongoing enablement programs that drive adoption and maximize the value of Harveys platform.
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams helping to shape product development through a lawyers lens.
Monitor usage trends and identify at-risk accounts or untapped opportunities working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Contribute to customer-facing content (e.g. training materials use case guides FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality domain-specific guidance that meets the expectations of top-tier legal professionals.
Travel may be required from time to time including visits to customer office locations and company offices.
What You Have
JD or equivalent legal qualification.
At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent) preferably with a corporate law or litigation focus.
Executive engagement skills and presence with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AIs potential to transform the legal industry.
Sales or customer-facing experience including law firm business development and/or secondment is a plus as is experience directly managing law firm client matters and client relationships.
Please find our UK applicant privacy notice here.
Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing .
Required Experience:
IC
Employment Type
Full-Time
