Dutch Speaking Customer Support Representative
Dutch Speaking Customer Support Representative
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Job Description
Location: On-site in Valencia Spain
Employment Type: Full-time
Experience Level: Entry-level (12 years preferred)
About the Role:
We are looking for a motivated and enthusiastic Dutch-speaking Customer Support Representative to join our growing team in Valencia. If you enjoy helping people have excellent communication skills and are a true team player this is the perfect opportunity to build your career in a dynamic international environment.
Key Responsibilities:
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Deliver outstanding customer support via phone email and chat in Dutch
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Understand and resolve customer inquiries regarding products orders or technical issues
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Provide clear and accurate information and solutions
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Escalate more complex issues to the relevant departments when necessary
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Maintain high levels of customer satisfaction
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Collaborate closely with team members to improve overall service quality
Requirements:
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Fluent in Dutch (native)
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English at minimum B2 level (for internal communication and training)
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Previous experience in customer support or similar role is a plus (12 years preferred)
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Strong communication and interpersonal skills
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Team-oriented mindset with a proactive attitude
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Problem-solving skills and a customer-first mentality
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Ability to work on-site in Valencia
What We Offer:
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A vibrant and multicultural workplace in Valencia
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Full training provided and continuous learning opportunities
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Career growth within a supportive and collaborative team
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Competitive salary and benefits
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A positive and people-centered work culture
Employment Type
Full Time
