Group Head Retail Sales
Group Head Retail Sales
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Our client is hiring a Group Head of Retail to drive the growth of its retail business across the ARM Group. The role focuses on leading a digital-first strategy to attract and retain retail clients owning the retail P&L and ensuring seamless delivery across digital and traditional channels. It also involves aligning strategies with trusteeship and stockbroking units while driving innovation client engagement and operational efficiency.
l P&L Ownership: Manage the retail asset management P&L driving revenue and cost efficiency.
l Digital Retail Focus: Lead a scalable digital-first retail strategy to acquire and retain high volumes of retail clients.
l Channel Management: Oversee both digital and physical sales teams ensuring a seamless omni-channel client experience.
l Operational Oversight: Manage end-to-end retail operations improving efficiency automation and scalability.
l Collaboration: Partner with trusteeship stockbroking product marketing and tech teams to deliver integrated offerings and drive innovation.
l Customer Experience: Champion data-driven personalized experiences that increase satisfaction loyalty and lifetime value.
l Compliance & Risk: Ensure all retail operations meet regulatory and internal standards.
Growth & Retention: Use analytics segmentation and digital marketing to drive targeted acquisition engagement and client retention.
Requirements
Bachelors degree in Finance Economics Business Administration or a related field.
A Master s degree is an advantage but not compulsory.
10 years experience in digital sales digital marketing or retail financial services.
Proven experience designing and implementing data-led customer acquisition and
engagement strategies.
Experience in client relationship management
Experience in managing a team and driving team performance
Experience in developing implementing and optimizing sales processes tools and
technologies
Employment Type
Full Time
