Customer Solutions Engineer
Customer Solutions Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Customer Quality & Process Engineer EV / Automotive Sector
Lafayette IN Manufacturing 50% Travel Customer-Facing Role
Join a forward-thinking manufacturing leader driving innovation in electric vehicle (EV) and automotive systems. Were hiring a Customer Quality & Process Engineer to champion quality performance lead root cause investigations and support continuous improvement internally and directly with our customers.
Youll play a vital technical liaison role supporting product and process excellence from plant to customer floor. This is a problem-solving data-driven opportunity ideal for engineers passionate about quality process reliability and making an impact in a highly collaborative customer-focused environment.
What You ll Do:
- Partner with customers to troubleshoot product/process issues and implement corrective actions
- Lead root cause analysis & apply quality tools (8D 5-Why FMEA etc.)
- Analyze trends using quality data to reduce defects & drive consistency
- Collaborate with cross-functional teams (Engineering Manufacturing QA Customer Reps)
- Improve and document quality procedures & support IATF 16949 compliance
- Travel up to 50% to customer sites for audits process reviews and support initiatives
- Champion continuous improvement & ensure product meets EV/automotive quality standards
What We re Looking For:
Bachelor s in Engineering or related field
5 years in a customer-facing engineering or quality role
Hands-on experience with quality systems (PPAP APQP IATF 16949 preferred)
Strong communicator with technical curiosity and problem-solving drive
Comfortable working in fast-paced hands-on environments with diverse teams
Proficient in MS Office; MiniTab or statistical software a plus
Automotive and/or EV experience highly desirable
Why Join Us
Be the voice of quality at the customer level
Work with cutting-edge EV applications
Travel collaborate and grow in a high-impact role
Competitive compensation full benefits
Employment Type
Full-time
