Director, Business Intelligence (TELUS Business)
Director, Business Intelligence (TELUS Business)
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Job Description
Description
Join Our Team
Join as our Director Business Intelligence (TELUS Business) and help shape the future of data-driven customer experiences. As part of our innovative and entrepreneurial team youll play a pivotal role in developing a world-class AI-powered platform that delivers insights and shapes the way we engage with TELUS Business customers.
Were seeking an exceptional leader who combines strategic vision with hands-on expertise in data analytics and artificial intelligence. Youll be passionate about transforming complex business challenges into actionable insights with a curiosity for uncovering opportunities hidden within data. As our BI Director youll architect our next-generation analytics capabilities while building and leading a high-performing team of data engineers. This role offers the unique opportunity to drive enterprise-wide data strategy establish best practices for AI implementation and create scalable solutions that directly impact business growth and customer satisfaction across TELUS Business.
The Impact Youll Make and What Well Accomplish Together
Reporting to the Vice President Small & Medium Business Marketing you will be the chief strategist for our intelligent marketing future. You will have the mandate to lead our data ecosystem defining our roadmap and evolving our customer 360 platform.
Your role is to transform our rich data into a predictive strategic asset. You will move beyond traditional BI pioneering the use of machine learning and advanced analytics to create profound competitive advantages.
Your leadership will be instrumental in fostering a culture of innovation and data-driven excellence guiding your team to unlock insights that will reshape how we approach the market. A critical component of your success will be leading a large team (onshore and offshore) providing dedicated support coaching and development to help your team members achieve their professional and personal objectives.
Qualifications
Youre the missing piece of the puzzle
- Proven leadership experience: Successfully built managed and developed high-performing analytics teams in fast-moving business environments
- Strategic mindset with practical execution: Challenge existing processes ask critical questions about data usage and identify opportunities for improvement
- Strong analytical and communication skills: Translate technical concepts into business language and turn data analysis into clear recommendations for action
- Marketing technology expertise: Hands-on experience with BI tools Adobe digital platforms and Salesforce Cloud including their built-in analytics capabilities
- Project delivery track record: Led complex data and analytics initiatives from planning through implementation including managing teams timelines and organizational change
- Stakeholder management abilities: Build relationships across departments influence decision-makers and gain support for data-driven initiatives
- Operational flexibility: Balance immediate business needs with long-term strategic planning and system development
Great-to-haves
- An educational background in a technical or data-driven field (e.g. Computer Science Engineering Statistics Data Science) and/or a Master of Business Administration (MBA) degree
- Hands-on experience in a data science or machine learning environment is a strong asset
- 10 years of progressive and relevant work experience in analytics data or a related field
- Prior telecommunications expertise
- B2B marketing experience
What We Give Back to You:
- Opportunities to work on high value and high visibility projects
- Flexible work styles with the ability to work in and out of the office
- Work in an organization that continuously supports your personal development with leading edge training and development tools
- An environment that lets you be your best every day
- Work in an organization that actively supports you giving back to the community you live in
- Competitive pay
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients suppliers candidates external partners etc.); interact in English with internal parties (colleagues internal partners stakeholders etc.); and work with IT tools whose interface is only accessible in English as part of this positions main responsibilities given its national scope.
Required Experience:
Director
Employment Type
Full-Time
