Senior Manager -Business analyst
Senior Manager -Business analyst
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager Trust and Safety Service Line
Were looking for someone with work ethic and the ability to work well both independently and within the context of a larger collaborative environment.
This is a phenomenal opportunity for Business analyst to work in a sophisticated & exciting environment. The group is fast-growing to cater for the growing number of varied and exciting projects resulting in increased sales. The role includes running of requirements gathering workshops with customers analyzing and capturing requirements and documenting requirements.
Responsibilities
- Play a key role in developing presentations showcasing our capability in service line offerings with reference to:
- Market profile: size competitors stage of growth
- Customer segments: groups of prospects with similar wants & needs
- Market analysis: strengths weaknesses opportunities and threats in the landscape
- Value proposition: the type of value we will deliver to the market
- Positioning strategy: the positioning of the offerings to focus on opportunities in the market
- Key Industry connects and roadmaps
- Incubate new insights and proof of concept solution to build differentiation and drive adoption of services
- Conduct extensively market research insights and intelligence in an innovative and multifaceted and provide inputs for potential opportunities
- Innovate with ideas on knowledge building capability building Asset/ collateral creation management and retention of the service line assets/ data
- Creation and building of various process level documentation SOPs Case Studies Framework documents question banks FAQs
- Craft content policies capability decks for a global community on platforms with a focus on global markets
- Eloquent interpret and implement content policies externally and internally
- Support and drive internal short-term projects
Qualifications
Minimum qualifications
- Any graduate
- Post Graduate degree or equivalent with an excellent academic record
Preferred qualifications
- Good professional work experience managing projects and client processes for large global clients (GAFMA experience or experience in handling Trust & Safety/Media/Gaming/OTT platforms)
- Good Understanding of Sales/ Pre-sales cycle
- Openness in accepting challenges and changes should be a quick learner
- Flexible and open to work across schedules
- Proven ability to meet/improve timeline and lead multiple priorities
- Influencing skills
- Ability to work with virtual teams to meet the business objectives
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Senior Manager
Employment Type
Full-Time
