Tech representative
Tech representative
Posted on :
26-07-2025
Employer Active
1 Vacancy
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Job Description
- Consultants in this role get to:
Ensure technical support for customers by using troubleshooting processes and demonstrating product benefits. - Basic troubleshooting: Technical support and general customer service questions. Guide through mobile device setup and configurations
- Ensure the customer receives satisfactory support: Experience across all channels handled to assist and handle a broad range of customer cases. Gather customer information troubleshoot technical and account issues; and Escalate cases as needed. Update customer information and transaction information as needed in the database. Guide customers through the process of online activation of subscriptions.
Qualifications :
Qualifications
Requirements:
- Good knowledge of English is desirable (B1)
- 6 Months Tenure in the current Role
- 100% P2G performance
Informacin adicional :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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