drjobs Senior Manager, Client Success

Senior Manager, Client Success

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

$ 120000 - 135000

Vacancy

1 Vacancy

Job Description

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

The Role

We are looking for a Senior Manager Client Success who will lead a team of high-performing Customer Success Managers and own a portfolio of strategic client accounts. This role is ideal for a strong operator and people leader who is passionate about driving post-sale success growing revenue and delivering best-in-class client experiences.

In this position youll be responsible for a team focused on client retention performance and growth. Youll guide strategic campaign execution lead Quarterly Business Reviews and act as the senior escalation point for key accounts. Internally youll partner cross-functionally with Sales Product Analytics and Operations teams to scale operations streamline workflows and represent client needs. Youll also help shape customer success strategy and play a hands-on role in team development process innovation and long-term revenue growth.

This is a hybrid role based out of our NYC office.

Key Responsibilities

Team Leadership & Strategy

Client Engagement & Revenue Growth

Cross-Functional Collaboration

Qualifications

BENEFITS & PERKS

SALARY RANGE

The salary range for this role is $120000 - $135000 depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here: IN THE NEWS!

Experience:

Senior Manager

Employment Type

Full Time

About Company

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