Residential Administrator

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Planning & Operations

• Design and implement a values-driven service model that meets client needs while honoring regulatory academic and therapeutic requirements.

• Define clear measurable program goals and coordinate human financial and material resources with flexibility and responsiveness.

• Continuously monitor program performance initiating creative improvements that reflect Graftons culture of innovation and accountability.

• Ensure services are integrated and aligned to reinforce one another within academic residential clinical supporting each childs holistic development.

Team Leadership & Supervision

• Lead a residential team of 6 direct reports by example building a culture rooted in teamwork high standards and mission-first focus.

• Hire train and develop staff with intention cultivating a growth mindset and reinforcing performance through coaching and real-time feedback.

• Engage your team in solution-oriented supervision ensuring each individual feels seen valued and challenged.

• Promote collaboration consistent communication and staff ownership of their work and outcomes.

Collaboration

• Serve as a connector between residential clinical and executive leadership helping Grafton operate as one team committed to shared success.

• Leverage strong on-site resources and multidisciplinary partnerships to deliver integrated adaptive care solutions.

• Participate actively in interdepartmental planning and problem solving.

Training & Development

• Identify skills gaps and design staff development plans that reflect Graftons belief in every employees potential to grow.

• Mentor Residential Managers not just in policy but in peoplemodeling how to support staff well while driving excellence.

• Guide managers in building high-functioning cohesive teams that thrive even in challenging environments.

Budget & Resource Management

• Develop and manage program budgets with clarity and accountability always aligning resources to the needs of our clients and staff.

• Oversee spending and resource allocation to support safe well-equipped and mission-aligned service delivery.

Client & Family Support

• Collaborate on client intake and placement decisions with empathy and professionalism.

• Build trust with families and guardians through transparent values-based communication.

• Ensure the program upholds trauma-informed person-centered practices consistently advocating for client rights.

• Respond to incidents with calm leadership supporting both clients and staff during crisis events 24/7.

System & Communication Improvement

• Model Graftons Stronger Together culture by driving consistent follow-through and clear communication systems across residential operations.

• Identify breakdowns propose collaborative solutions and follow through to resolutionsetting the tone for a culture of ownership.

MINIMUM TRAINING AND EXPERIENCE

One of the following is required:

• Masters degreein social work psychology or counseling and two years of professional experience working with children (including one year in a residential facility and one year in a supervisory role);
  OR

• Bachelors degreein a related field and three years of experience working with children (including one year in a residential facility and one year of supervisory experience);
  OR

• High school diploma or GEDwith five years of experience working with children (including one year in a residential facility and one year of supervisory experience).

SPECIAL REQUIREMENTS

• Valid drivers license required

• Schedule:

• Sunday: 12:30 PM 8:30 PM

• MondayThursday: 12:30 PM 8:30 PM or later as needed based on program needs

• This role requires active presence during evenings and weekends to lead residential operations during high-needs times

• Administrative on-call responsibilities are included

This is not a typical 95 leadership position. It is a mission-aligned opportunity for someone with the heart flexibility and gritto lead teams where and when they are needed most.

COMPENSATION

Starting at $42.21/hour up to $56.44/hour commensurate with experience and qualifications.

EMPLOYEE BENEFITS

• Medical dental and vision
• Flexible Spending & Health Savings Accounts
• 401(k) including an employer match
• Generous Paid Time Off plan
• Education Assistance
• Life Insurance
• Employee Assistance Program (EAP)
• Short-term disability (STD)
• Long-term disability (LTD)
• As Grafton is a 501(c)(3) non-profit you may be eligible for federal student loan forgiveness

Grafton is an equal employment opportunity employer and tobacco-free workplace.

If you have issues applying or have any questions about this position please reach out to us ator Ext. 6429.

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