Customer Administrator
Customer Administrator
Posted on :
26-07-2025
Employer Active
1 Vacancy
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Job Description
Job Details
Raleigh Showroom - Raleigh NC
Full Time
Day
Customer Service
Description
Are you an energetic and positive self-starter We are seeking a detail-oriented Customer Administrator to support the operations of a fast-paced sales this role you will manage customer interactions throughout the entire order processfrom specification and pricing to invoicing. You will also collaborate closely with the sales team to develop and maintain strong customer relationships. Responsibilities include:
- Ensure accuracy in determining contracts pricing quotesand processing orders.
- Handle order acknowledgments vendor purchase orderspayment reconciliation and client invoicing.
- Manage compliance with local and national contracts from quotations to customer invoicing.
- Maintain accurate and organized records for all order and project files.
- Proactively address and resolve issues that arise to ensure a high level of customer satisfaction.
Qualifications
- Bachelors degree or equivalent experiencepreferred.
- At least 2 years of experience in customer service or direct customer-facing roles.
- Strong understanding of accounting principles and processes.
- Proficient in working with integrated computer systems especially within the Microsoft Windows environment.
- Ability to quickly learn and adapt to new software technologies.
- Excellent verbal and written communication skills.
- Ability to remain dependable and demonstrate excellent time management skills.
- Strong interpersonal skills including negotiation listening empathy conflict resolutionand clarification.
- Ability to manage multiple priorities effectively and meet deadlines.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Department / Functional Area
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