Senior Site Reliability Engineer/Lead Site Reliability Engineer â R&D, Service & Asset Management
Senior Site Reliability Engineer/Lead Site Reliability Engineer â R&D, Service & Asset Management
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Job Description
IFS Service & Asset Management is the market-leading solution recognized as a leader in the Gartner Magic Quadrant. Our platform empowers global enterprises to deliver service excellence optimize asset performance and maximize workforce productivity transforming service and asset management into strategic and profitable value drivers.
We deliver end-to-end solutions across the full lifecycle of service and asset operations from asset management configuration and maintenance to service contracts warranties billing mobile field service customer engagement remote assistance and self-service. Our capabilities enable organizations to manage mission-critical assets ensure regulatory compliance improve reliability and uptime and accelerate digital transformation across many industries.
In order to join the Service & Asset Management team as a Site Reliability Engineer you need to have a good knowledge take the lead in developing deploying and maintaining new and existing tooling/automation solutions to enable IFS to further drive the reliability and efficiency of its operation platforms. . This work is focused on ensuring that continuous integration testing and deployment is facilitated through the use of industry best-practices and tools.
As a Site Reliability Engineer in our Service & Asset Management team you will be responsible for:
- Demonstrate proficiency in programming debugging and SQL skills
- Take ownership of functional/technical issues of customers and provide end-to-end resolution
- Collaborate with cross-functional teams to diagnose and troubleshoot complex technical issues
- Utilize technical expertise to develop innovative solutions and optimize product performance
- Continuously enhance product knowledge and be updated with the latest industry trends and advancements
- Apply best engineering and architectural concepts
- Ensure product performance and maintainability by adhering to IFS standards guidelines processes and tools
- Support or execute the implementation of corrective actions from the problem management process.
- Drive the maintenance and expansion of existing automations and related processes in the organization.
- Create documentation presentation and training material
- Engage with relevant stakeholders
- Share knowledge guide and train colleagues
- Contribute to activities related to market research and competitive analysis
If you consider yourself a pro-active person that takes initiative and responsibility and gets excited by opportunities to learn we want to hear from you.
Qualifications :
A University degree or equivalent professional qualifications in software/system engineering is essential.
- 1 years of demonstrable enterprise level knowledge in
- Oracle Database
- CICD Experience (GitLab Bitbucket GitHub Actions ADO Jenkins Bamboo)
- Container orchestration (K8s helm)
- Infra as Code / Config. Mgmt (terraform ansible)
- Containerization (Docker)
- Scripting (Bash PowerShell Python GoLang)
- Working with cloud-based infrastructure in Azure (specifically AKS) AWS or GCP
- Azure service administration and operations
Ability to work with internal subject matter experts to resolve security performance and usability issues.
Should be a good communicator competent in effectively communicating with all technical and nontechnical teams.
Natural desire to discover and learn new technologies & processes. Proactively taking initiative & responsibility.
Should be a strong team player self-driven & have experience working with a geographically dispersed team.
Willingness to accept challenges and show a high level of enthusiasm.
Quality assurance experience; Testing Automation and Test data management skills (desirable)
Additional Information :
Interviews and selections are being made continuously. If you are interested apply as soon as possible.
As a step in our recruitment process all final candidates will undergo a background check to get us an understanding of our future employees.
We respectfully decline all offers of recruitment and/or advertising assistance.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
