Key Account Manager, Neurology

Preferred Candidates location (but not limited to) Zagreb accountability: countrywide territory.

Execute brand strategy and tactics in field sales performance effectively manage assigned territory and targeted accounts build strong customer relationships and stakeholder needs solving capability to maximize short- and long-term sales performance placing the patient into the center of any efforts and operating within AbbVies business code of conduct policies and all applicable laws and regulations.

• Understand accurately KAs needs and expectations opportunities and threats for AbbVie competitions practices document and share this insight internally.
• Highlight the cross-functional impacts of anticipated changes in the account to whole brand teams in order to further enrich the BTs anticipation of the future. Develop solutions to solve claims or specific issues raised by the KA.
• Build trusted and strategic relationships with stakeholders in order to anticipate access barriers and better meet agendas plans and objectives of respective key account.
• Identify opportunities and collaborate cross-functionally to engage in win: win partnerships with key accounts in order to positively influence contracting and tendering opportunities for product access.
• Develop and manage detailed customer profile analysis and adjust strategies according to highest customer service level standards.
• Develop strategy and engagement plans with the KA with projects that will create value for both parties. Formalize this within a Key Account Plan (KAP).
• Work dynamically across multiple channels adjusting channel choice and tailoring content and messages/medical discussion topics appropriately to meet evolving customer needs.
• Deliver sales performance brand KPIs financial targets marketing objectives etc. in order to meet or exceed on those objectives .
• Maintain sales call frequencies and number of professional public visits as per plan.
• Provide relevant IFT learnings and observations back to wider IFT and BT.
• Explore and identify areas for own development and progress.
• Participate on trainings employee meetings and on other work related events.
• Other duties as assigned by manager

Qualifications :

• Relevant university degree. Science/Applied Science/ Business discipline.
• English and local language proficiency verbally and in writing preferred.
• Experience with neurologists is a nice to have.
• Proven track record of success in sales performance and solid presentation skills within respective therapeutic areas preferred.
• Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach.
• Operates effectively in a matrix environment.
• Commercial pharmaceutical industry experiences such as physician/account-based selling training managed health care or marketing preferred.

Key Stakeholders

• External: Health Care Professionals Key Opinion Leaders payers agencies
• Internal: In-field teams Brand Team Brand Team Leader Area Commercial Affiliate Management Team

Additional Information :

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

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