Project Manager II Partner Operations Global HQ (They/She/He)

If youre here its because youre looking for anexciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

As a Project Manager in Partner Operations you will manage key rollouts to improve performance metrics such as partner preparation times cancellations courier waiting times and customer ratings. You will also work on optimizing existing features using data-driven insights and act as the main point of contact between the Partner Operations and Product teams.

THE JOURNEY

• Roll out key Partner Operations features: You will be responsible for the rollout of new product features impacting Partner Operations in Glovo markets helping product teams define in what markets to test and rollout timelines.
• Optimize Partners Performance: Define the strategy for existing product features and optimize parameters with the goal of maximizing their impact.
• Define product development needs: You will be the main POC communicating to Product teams what are the key features needed to achieve our operational goals.
• Collaboration: Drive collaboration and knowledge sharing by working cross-functionally with local teams regional teams HQ and product teams to roll out impactful projects and foster a culture of learning.

WHAT YOU WILL BRING TO THE RIDE

• Experience: 5 years in fast-paced environments such as startups investment banking top consulting firms or leading internet companies.
• Ownership mindset: Proactive and action-oriented with a strong drive to push initiatives forward and meet objectives within deadlines.
• Data-driven decision-making: Ability to analyze data derive insights and make informed business decisions while applying sound judgment when needed.
• Problem-solving: Skilled at providing scalable solutions to complex challenges.
• Project management: Strong organizational skills with the ability to handle multiple projects efficiently.
• Persuasive communication: Excellent at influencing and selling ideas in a compelling yet approachable way.
• Adaptability: Comfortable in high-growth fast-paced startup environments.
• Hands-on attitude: Willing to tackle tasks at any levelno job is too big or small.
• Stakeholder management: Strong ability to engage and influence stakeholders at all levels.
• Leadership: Experience managing coordinating and motivating teams of 3 people.
• Communication: Effective written and verbal communication skills in English.

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation food and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!