Customer Service Support Officer
Customer Service Support Officer
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Job Description
General information
Reference
004621Closing Date
05/08/2025Service Area
Directorate
Environment
Service Area
Customer Services
Category
Customer Service - Customer Service - All
Job Title
Customer Service Support Officer
Grade
BBU06
Salary Range ( pro rata for part time roles)
BBU- 27269
Contract Type
Full time permanent
Contract Hours
37
Job Advert
A fantastic opportunity has arisen for someone with a positive attitude and excellent Customer Service skills to join our fast paced team based in Bedford town centre.
This could be the job for you if you love interacting communicating problem solving and helping people.
If you are looking to take the next step in your career this role could be for you.
How to apply
When you are ready to apply click on Apply for Vacancy; you will be asked to upload a CVand answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for the job profile below will show the essential selection criteria. An optional CV template is provided below.
Closing Date: 5th August 2025
Interview Date(s): W/C 11th August 2025
Please note:
The Council will not normally re-employ ex-employees in receipt of:
a severance payment (within 12 months of leaving)
a local government pension (applies to Senior Officers only) unless the appointment is business critical
For further information please email
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.
Visa Sponsorship
Bedford Borough Council is unable to offer visa sponsorship for this role.
Basic DBS Post
You will be required to complete a basic criminal records check for unspent convictions.
Additional Vacancy Information
Allowance (pro rata for part time roles)
N/A
Work Pattern
Full time
Is this an enhanced DBS role
Yes
Is this a politically restricted role
No
Is this a customer facing role which requires a fluent English Speaker
Yes
Location
Bedfordshire Bedford Borough Council Recruitment Bedford
Location
Is this a designated car user position
No
Required Experience:
Unclear Seniority
Employment Type
Full-Time
