Call Center Customer Service Representative
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Title: Call Center -- Customer Service Representative
Location: Columbus OH
Location: Columbus OH
Duration: 12 Months
Preference for 1 of the following criteria:
College Degree
Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services Brokerage Online (client website) and Mobile app and general account or financial-related inquiries. Successful applicants will be highly professional career driven and committed to World-Class Service.
Ability to contribute in a fast-paced team-oriented environment.
Aptitude to multitask and adjust quickly to changes in a busy financial service center
College Degree
Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services Brokerage Online (client website) and Mobile app and general account or financial-related inquiries. Successful applicants will be highly professional career driven and committed to World-Class Service.
Ability to contribute in a fast-paced team-oriented environment.
Aptitude to multitask and adjust quickly to changes in a busy financial service center
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
