Business Analyst
Business Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Project Scope: The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of State IT assets and resources. The creation of OTS consolidated a wide variety of existing hardware platforms operating systems database management systems networks third party software and custom applications. OTS leads the States technology procurement process to standardize technology over the entire organization seek efficiencies of operations maintenance and scalability of new products introduced to the OTS suite of services which can eventually be offered to all in-scope agencies
Roles/Responsibilities: The scope of the proposed services will include the following:
- Define and document business functions and processes.
- Document standard operating procedures user manuals and training material as needed.
- Schedule coordinate and assist with meeting.
- Analyze and document the integration of business functions with technology.
- Assist with business case development and business process reengineering.
- Consult with management and personnel to identify define and document business needs and objectives current operational procedures problems and input/output requirements.
- Recommend new processes that yield operational efficiencies.
- Conduct cost-benefit analyses.
- Develop or assist with project work plans and project timelines.
- Develop technical specifications and work requirements.
Mandatory Skills: Expertise and/or relevant experience in the following areas are mandatory:
- 3 years experience in document management or information governance
- 3 years experience in gathering and documenting business requirement
Desirable Skills: Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- 2 years experience working with DPS processes and document workflows
- Experience analyzing IBM Content Manager systems
- Experience working with Kofax systems
- Experience in analysis of electronic document management system migrations
- Experience in analysis of applications in a digital environment
- Ability to analyze data and generate reports to support decision-making and process improvements
Employment Type
Full-time
