Customer Service Specialist
Customer Service Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Specialist
Location: Costa Mesa CA 92626 (100% Onsite)
Type: 6 month (possible contract to hire)
Shift: Monday to Friday 8:30am-5:00pm (updated hours)
The Customer Service Specialist serves our patients members and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certi cation to ensure coverage for appointments and medical care. With the assistance of data and technology they function as a liaison and ensures a high value and personalized experience.
REQUIRED:
2 years direct experience with radiology diagnostic testing scheduling experience e.g. mammogram DEXA X-ray Ultrasound CT MRI Nuclear Medicine.
Health insurance verification knowledge
Employment Type
Full-time
