Administrative Support Specialist
Administrative Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Kaeppel Consulting is seeking an Administrative Support Specialist to join our team at the West Virginia Branch onsite in Parkersburg WV. This role supports claims and zone operations through a variety of clerical and administrative tasks. The ideal candidate is customer-focused detail-oriented and thrives in a fast-paced environment. This is a temporary full-time position expected to last approximately a little over two months. The assignment will begin in late July 2025.
Key Responsibilities:
- Provide general administrative support including answering phones filing imaging faxing and handling mail.
- Order office supplies and coordinate meetings as needed.
- Greet and direct visitors to the appropriate personnel.
- Deliver outstanding customer service through inbound and outbound calls to policyholders claimants and agents.
- Assist with weather-related claim support (CAT loss reports and other related duties).
- Support multiple claim disciplines: material damage property liability subrogation workers compensation medical and litigation.
- Process sensitive documents and maintain confidentiality of claim file data.
- Conduct follow-up calls and other claim file-related tasks as assigned.
Education & Experience Requirements:
- High School Diploma or GED required
- Prior experience in an administrative or customer service role preferred
- Strong communication and organizational skills
- Proficiency with basic office equipment and software (e.g. Microsoft Office Suite)
- Ability to handle confidential information with professionalism
- Comfortable working in a fast-paced environment with minimal supervision
- Hours per Week: 37.5
- Shift: 8:00 AM 4:30 PM
Required Experience:
Junior IC
Employment Type
Temp
