Administrative and Accounting Assistant
Administrative and Accounting Assistant
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USD 4 - 750
1 Vacancy
Job Description
This is a remote position.
Schedule:
- 35-40 hours per week 8 AM - 4 PM
Client Timezone: Eastern Time (EST)
Job Description
This is an exceptional opportunity to become the first virtual team member for a growing service company where you ll play a pivotal role in streamlining operations and enhancing customer relationships. You ll start by managing essential communication and accounts receivable functions with tremendous potential for growth into comprehensive administrative and accounting responsibilities. This role offers the perfect blend of customer interaction administrative support and financial management allowing you to develop diverse skills while building a career-defining position. The company s commitment to employee development means you ll have ongoing opportunities to expand your responsibilities and advance your career as the business continues to grow.
Responsibilities
- Handle all incoming phone calls with professionalism and take detailed accurate messages
- Conduct outbound customer calls for accounts receivable management and payment collection
- Provide exceptional customer service and resolve inquiries with a solution-focused approach
- Coordinate scheduling and manage appointment bookings efficiently
- Process accounts receivable transactions and maintain persistent follow-up on outstanding payments
- Master the ServiceBridge platform (similar to Salesforce) for comprehensive customer relationship management
- Utilize RingCentral phone system to manage all business communications seamlessly
- Execute general administrative tasks that support daily business operations
- Support QuickBooks accounting functions and maintain accurate financial records
- Handle invoicing processes and respond to billing-related customer inquiries
- Manage company email correspondence for administrative and billing matters
- Adapt to evolving business needs and take on additional responsibilities as the company grows
Requirements
- Excellent English communication skills with a professional phone presence for customer interactions
- Proven experience in administrative tasks and customer service excellence
- Background in accounting or QuickBooks experience strongly preferred
- Demonstrated ability to quickly learn and master new software platforms
- Professional demeanor with strong customer service orientation
- Reliable high-speed internet connection and dedicated quiet workspace
- Flexibility to work during US Eastern Time business hours (8 AM - 4 PM EST)
- Experience handling accounts receivable and comfortable making collection calls
- Detail-oriented with exceptional organizational and time management skills
- Self-motivated with ability to work independently while maintaining regular communication
- Commitment to long-term employment and professional growth within the organization
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Excellent English communication skills with a professional phone presence for customer interactions Proven experience in administrative tasks and customer service excellence Background in accounting or QuickBooks experience strongly preferred Demonstrated ability to quickly learn and master new software platforms Professional demeanor with strong customer service orientation Reliable high-speed internet connection and dedicated quiet workspace Flexibility to work during US Eastern Time business hours (8 AM - 4 PM EST) Experience handling accounts receivable and comfortable making collection calls Detail-oriented with exceptional organizational and time management skills Self-motivated with ability to work independently while maintaining regular communication Commitment to long-term employment and professional growth within the organization
Education
N/A
Employment Type
Full Time
