NJDOH Microsoft Dynamics 365 Developer / Analyst

Microsoft Dynamics 365 Developer / Analyst


Please note:
This position requires that candidates interview IN-PERSON - no requests for remote webcam interviews will be accomodated.

3 days a week ON-SITE 8-4:NA physically IN-Office in Trenton . (2 days remote work) work days is limited to 2 and is non-negotiable.

Experience implementing Microsoft Dynamics 3NA CRM-based business solutions. This position is responsible for the provisioning development and maintenance of Microsoft Dynamics 3NA CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM Best Practices entities/tables workflows configurations business process flows portals custom development integration development Reporting Dashboards Web Resources CRM Solutions File Management and developing custom applications using the xRM framework.

The person should be an expert at Dynamics 3NA CRM configurations and only utilize custom code when absolutely required. Strong background in the planning designing installing configuring and customizing of relational data modeling of Dynamics CRM solutions that are innovative while observing best practices in regards to supported extensions of the platform.

Work with business users to help them improve their processes and systems. Assess processes determine requirements and deliver recommendations design documentation and reports. Engage with business users to understand how changes to process services and software can improve efficiencies and add value. Conduct research and analysis in order to come up with solutions to business problems and help to introduce these recommendations. Must articulate those ideas but also balance them against whats technologically feasible and functionally reasonable.

EXPERIENCE:

Ability to communicate effectively in both spoken and written English.

Developer:
2 years of experience with Microsoft Dynamics 3NA configuration and custom code.
5 years of experience with Microsoft Dynamics CRM as a developer.
Significant knowledge of Dynamics 2016/3NA CRM and the O3NA platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint.
Experience in customizations utilizing custom code in C#.NET JavaScript HTML and SQL Server including XrmToolBox plug-ins ribbon workbench scripting and form creation.
Experience with the CRM API web services REST/ODATA and SOAP endpoints.
Experience in creating and registering add-ins with custom C# code.
The ability to convey knowledge to both developers and business users to balance the use of native (OOB) features and the appropriate use of custom development.
Understanding of the Dynamics 2016/3NA CRM data model and at least 3 years designing creating customizing and configuring Dynamics 2016/3NA CRM solutions including innovative module solutions using both core CRM capabilities as well as custom xRM solutions.
Extensive experience setting up and configuring Dynamics 2016/3NA CRM with O3NA
- Experience with Dynamics 3NA Field Operations modules.
Expertise in Business Process Flows (BPFs) out-of-the box workflows and custom workflows forms views and reports.
Knowledge of and ability to configure business units security groups teams roles and web roles.
SSRS development for custom reporting.
Troubleshoot Dynamics CRM errors and performance related issues.
Creating and maintaining task knowledge transfer and FAQ documentation.

Analyst:
Works with other technical and project groups to ensure that software application requirements are identified at an early stage ensuring that new build requirements or expansions are captured and plans produced for any upgrades/expansions and new build.
Must maintain requirements change requests and track gaps between software and business requirements specifications.
Maintain the documentation processes guidelines and procedures of the project management methodology including infrastructure procedures and protocols for the smooth operation of the day-to-day business.
Prepares project documentation as required champion the production of business cases for software development or migration.
Partners with business clinical quality and utilization teams to complete project management activities to ensure successful completion of project needs.
Review current system data structure and model new data structure based on current operational requirements.
Evaluate and map existing data structure fields for legacy data migration.
Create test cases and report on outcomes.

RELEVANT WORK EXPERIENCE:
6 to 8 yrs.

EDUCATION:
4 year degree preferred Required/Desired Skills Skill Required /Desired Amount of Experience Prior experience with Microsoft Dynamics 3NA Custom Development (must have: XrmToolBox scripting plug-ins ribbon workbench) Required 5 Years Experience with at least two different Microsoft Dynamics 3NA Modules (i.e. Customer Service Field Service Marketing and Out of the box features) Required 5 Years Prior expereince w/Dynamics 3NA out of the box Configuration(tables forms lists workflows business process flows web resources users security) Required 5 Years Extensive programming experience in C# .NET (custom code development) Required 5 Years Prior functional experience packaging Dynamics 3NA solutions and deploying them to higher instances (QA UAT Prod) Required 1 Years Dynamics 3NA Portal Design and Development (Power Apps Portals) Required 1 Years HTML and JavaScript development Required 5 Years Prior hands on experience using custom code to create and consume Web API/Web Services Required 3 Years Experience with CRM API Required 3 Years Prior experience working with SQL Server 2016 and above (includes stored procedures and queries) Required 5 Years Prior experience with SSRS custom development Required 1 Years SharePoint Online integration of Dynamics 3NA Required 1 Years Prior experience meeting with Project Stakeholders SMEs and Business Users to gather and document as-is and to-be processes and requirements Required 5 Years Prior experience creating and maintaining System Development Life Cycle (SDLC) documentation Required 5 Years Prior experience translating business requirements into functional and technical design documentation Required 5 Years Excellent written and verbal communication skills Required 0 Hands on experience with Jira or Azure Dev Ops (ADO) or equivalent tools Highly desired 1 Years