Senior Director, Consulting Practices - Visa Consulting and Analytics
Senior Director, Consulting Practices - Visa Consulting and Analytics
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Job Description
Visa Consulting and Analytics (VCA) drives tangible impactful and financial results for Visas network clients including both financial services and merchants. Drawing on our expertise in strategy consulting data analytics brand management marketing operational and macroeconomics Visa Consulting and Analytics solves the most strategic problems for our clients.
The India & South Asia (InSA) Consulting Market team within Visa Consulting & Analytics provides consulting and solution services for Visas largest issuers in India Sri Lanka Bangladesh Nepal Bhutan & Maldives. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability strategic growth customer experience digital payments and running risk.
You will join our consulting team and play a role in delivering and implementing high impact projects and solutions with client across the Payments Ecosystem which includes Issuers Acquirers Merchants Fintechs etc. This person will develop initiatives to promote balanced and profitable growth thereby ensuring that Visa is both the preferred brand and outstanding business partner. This role is based in our Mumbai office and reporting into the Head of Consulting India & South Asia.
What a Senior Director Consulting Practices does at Visa:
The three areas of responsibility are:
Drive business and pipeline development of Visas Consulting and Advisory services with specific revenue targets as per the annual plans for the India and South Asia cluster
Lead high impact solutioning & delivery that meet the high standards that result in high NPS & repeat engagements
Develop Consulting practice area & contribute to Thought Leadership
Your responsibilities will include:
Diversify VCAs advisory offerings by developing new practices within payments consulting and develop framework go to market and commercial model around the same
Drive VCAs brand in the India and South Asia market as the leading payments consulting firm through thought leadership publications and industry participations.
Contribute to broader India and South Asias strategic priorities around the topics of Cross Border New Payment Flows Value-Added Services among others
Deep subject matter expertise in strategy consulting responsible for delivering large payment strategy projects and helping team members developing skill in the same.
Developing a pipeline of projects in partnership with the Client Relationship Management teams. Lead regular strategic & planning discussions at client level collaborating with internal Visa teams and key stakeholders at clients.
Lead consulting initiatives and drive closing engagement by identifying potential opportunities with Issuing/Acquiring Bank Partners Fintechs & Merchants
Collaborate cross-functionally (marketing sales risk client services products & innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visas resources
Collaborate with other VCA team members ensuring the delivery of high-quality consulting deliverables
Commercialize new set plays that are rolled out across InSA clients.
VCA projects are typically 2-4 months in duration and run in parallel. Potential projects could include portfolio management diagnostics assessments of digital product and marketing strategies product design and launch development of industry landscape evaluations to inform payments strategies and optimization of client customer experience and supporting processes.
Why this is important to Visa
Visa is committed to meeting a broader set of our clients needs which in turn help to diversify our revenue. Visa Consulting and Analytics is a leading contributor to achieving this strategy. The Senior Director Client Consulting is responsible for delivering this objective for India and South Asia clients.
As the worlds leader in digital payments technology Visas mission is to connect the world through the most creative reliable and secure payment network - enabling individuals businesses and economies to thrive. Our advanced global processing network VisaNet provides secure and reliable payments around the world and is capable of handling more than 65000 transaction messages a second. The companys dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone everywhere. As the world moves from analog to digital Visa is applying our brand products people network and scale to reshape the future of commerce.
At Visa your individuality fits right in. Working here gives you an opportunity to impact the world invest in your career growth and be part of an inclusive and diverse workplace. We are a global team of disruptors trailblazers innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world creatively moving the industry forward and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
Youre an Individual. Were the team for you. Together lets transform the way the world pays.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
-Having already accumulated a variety of experience you will be curious about the payment industry and keen to work alongside an experienced team in gaining a deeper understanding. You will be comfortable in presale consulting engagement delivery of a project managing a project end to end and relish the opportunity to work closely with clients to influence their future performance. As a senior director for your practice you should be a strong leader working with client senior management team and internal client relationship and account executives in Visa.
-Specific skills and experience you will bring are:
15-20 years above experience in Payment Industry Consulting Strategy or financial institutions
Previous Engagement Management / Business Development experience at large management consulting firm leading or Portfolio Management / Product Leadership at a large Indian Financial Institution
Superior analytical and problem-solving skills with demonstrated intellectual and analytical rigor
Strong team leadership skills with a collaborative diplomatic and flexible style; able to work effectively in a matrixed organization
Curious up to date with Indian payment landscape with a point of view on what & how of client priorities & problems
Financial acumen with experience managing a P&L.
Detail oriented ensuring the highest level of quality/rigor in reports and data analysis
Excellent presentation skills including strong oral and written capabilities
Self-motivated results-oriented individual with the ability to progress multiple priorities concurrently
Experience in and passion for the power of analytics to inform and drive strategy and tactics and proven ability to generate insights from data
Strong commercial acumen with experience in working on business/value cases that prove ROI
Relevant depth of experience in at least one of the following areas: digital sales/marketing merchant acquiring / small business customer segments data analytics and/or credit risk management
Preferred Qualifications
-In addition you will ideally bring the following:
Strong consulting experience preferred with project management skills
Strong consulting toolkit (e.g. hypothesis driven analysis & problem solving stakeholder management / facilitation and project management skills)
Significant understanding of data analysis modelling and technology in payments and cloud technology etc.
Experience using financial indicators to measure business performance with a significant focus on impacting return on investment
Knowledge and understanding of banking operations and/or payment schemes including products & services business systems and processes marketing initiatives and card issuing experience
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
