Senior Business Development Manager (India region)
Senior Business Development Manager (India region)
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Job Description
We are looking for a highly motivated and energetic Business Development Representative to join our dynamic sales team. In this role you will be the first point of contact for prospective Freshworks customers responsible for generating interest qualifying potential clients and building a robust sales pipeline. You will manage a high volume of daily outbound interactions and collaborate with our sales and marketing teams to deliver on regional revenue targets. This is an exciting opportunity for a fast-learner who is passionate about sales and wants to become an expert in the CRM and customer service software space.
Roles & Responsibilities
Prospecting & Pipeline Management
Manage a large volume of daily outbound interactions with prospective customers via phone email and other digital channels.
Develop and manage your lead pipeline by assessing prioritizing and moving a large number of prospective clients simultaneously.
Raise interest levels educate prospects on our solutions and qualify them for our sales teams.
Define and execute strategic plans to meet and exceed your individual and team-based goals.
Collaboration & Strategy
Engage with senior managers across our Marketing Sales and Operations teams to help design and execute effective outreach campaigns.
Utilize internal resources effectively including marketing content pre-sales support and Account Executives to meet your objectives.
Act as a brand advocate for Freshworks and become an expert in our customer service and CRM solutions.
Reporting & Process Improvement
Provide regular accurate reporting of your lead pipeline status and contribute to forecasting exercises.
Actively contribute to the continuous improvement of our internal sales processes and external customer engagement strategies.
Qualifications :
4-7 years of business development experience
A Bachelors or Masters degree.
Excellent written and verbal communication skills.
A high level of self-motivation goal orientation and a strong passion for sales and customer service.
The ability to thrive in a fast-paced globally dispersed work environment.
A strong team player and collaborator.
Preferred Qualifications:
Prior experience in a sales or business development role particularly in a high-velocity environment.
Experience in a B2B or cloud software sales environment is a significant plus.
Skill Inventory
1. Sales & Business Development Skills
Outbound Prospecting: Ability to manage high-volume outbound communications (phone email social).
Lead Qualification: Skill in assessing and qualifying potential customers to determine their needs and fit.
Pipeline Management: Expertise in building managing and prioritizing a large pipeline of prospective clients.
Sales Planning: Ability to define and execute on a personal sales plan to meet targets.
Forecasting: Competence in reporting on pipeline status and contributing to sales forecasts.
2. Communication & Interpersonal Skills
Verbal & Written Communication: The ability to articulate ideas clearly and professionally in both written and spoken formats.
Active Listening: Skill in listening to and understanding customer needs and pain points.
Persuasion & Influence: A friendly persistence to engage prospects and build interest in our solutions.
Collaboration: Proven ability to work effectively with internal teams including sales marketing and operations.
3. Professional Attributes
Goal Orientation: A strong drive to meet and exceed both individual and team targets.
Self-Motivation: The ability to work independently and maintain high levels of activity.
Adaptability: Thriving in a fast-paced and constantly evolving work environment.
Fast Learner: A passion for quickly learning about new products sales techniques and CRM tools.
Customer-Centricity: An enthusiastic approach to helping and serving clients.
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
