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Business Analyst

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Job Location drjobs

Detroit, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family dental and vision plans for employers etc.
Title: Business Analyst
Work Location: Detroit MI 48226
Duration: 5 Months
Job Type: Contract
Work Type: Hybrid (1 day/week)
Dept: Indiv Membership and Bi
Engagement Description
  • The Support analyst assists in the planning coordinating developing and implementing of approved projects which are Divisional and/or Corporate in scope to enhance the overall efficiency of operational procedures methods controls and performance.
  • Analyse process and/or expedite operational transactions; this may include timely resolution of problems.
  • Participate in systems testing develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
  • Provide leadership team with status of projects; issue communicate and recommend policy decisions to achieve project objectives.
  • Utilize and maintain available corporate production and reporting systems; produce routine and non-routine reports presentations letters communications and graphics.
  • Assist personnel (both internal and external) by answering questions supplying information and training. Represent department and division as requested on work groups and special assignments.
  • Develop and maintain an effective working relationship with customers or partners. Other duties may be assigned.
Top 3 Required Skills/Experience
  • The support analyst should have a combination of technical and soft skills.
  • Key technical skills include data analysis understanding business intelligence tools like Tableau Power BI SAP BusinessObjects etc. and knowledge of databases and systems.
  • Proficiency in Microsoft Office Suite (Outlook Word Excel Access PowerPoint OneNote) and working knowledge of SharePoint.
  • Strong communication problem-solving and project management aptitudes - The ability to identify problems analyze their root causes and propose effective solutions
Required Skills/Experience
  • Two (2) to five (5) years experience in related field is required.
  • Demonstrated knowledge/competency in the following areas: claims or inquiry processing experience preferred analytical experience ability to produce statistical information from conceptual needs and working with PC application and/or mainframe systems preferred.
  • Working demonstration of creating process models using tools like BPMN or Visio.
  • Ability to lead and contribute to process improvement programs.
  • Effectively communicate technical information to both technical and non-technical stakeholders.
  • Strong understanding of system design principles data modeling and the ability to document requirements to design and implement effective systems.
  • Excellent interpersonal skills necessary to interact with all levels of personnel.
  • Ability to work independently
  • Self-starter/Self-motivated
  • Strong time management and organizational skills.
  • Strong attention to detail to ensure that requirements are captured correctly and that systems are designed to meet business needs.
Department Requirements -
  • Create and present reports and presentations to display operational data and proposed business changes
  • Customer Service experience interfacing with internal and external customers
  • Demonstrated project work/corporate work group experience (within the last year)
  • Provide support to internal and external stakeholders by answering questions supplying information support of corporate tools and training
  • Document and assist with implementing standard policies and procedures
  • Develop and document workflows
  • Identify and or analyze business problems and develop recommendations for solutions
  • Participate in systems testing
  • Develop procedures/controls and provide recommendations for the ongoing improvement of the updated process
Preferred Skills/Experience
  • Knowledge of database concepts and SQL (Structured Query Language)
  • Continuous Improvement Process education/training
Education/Certifications
  • Bachelors Degree in related field preferred.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

Employment Type

Full-time

Company Industry

About Company

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