Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Opportunity
ssur Australia is seeking an enthusiastic and passionateCustomer Care Representativeto join our team in North Parramatta NSW. This permanent full-time position offers the perfect blend of challenge and reward for a customer-focused individual.
If youre ready to bring enthusiasm and passion to a role that truly matters we want to hear from you!
As the successful candidate your key responsibilities will include:
Communicating with customers in a professional and timely manner via phone and email
Processing orders and returns including tasks such as picking packing scanning shipping and invoicing
Providing support to the sales and clinical teams including handling inquiries and assisting with territory- related needs
Participating in monthly stocktakes to maintain accurate inventory records
Identifying opportunities to drive business growth and improve customer retention
Were looking for someone who may bring some or all of the following skills and attributes:
Previous experience in a customer service role is preferred
Ability to work independently with strong time management skills
Excellent problem-solving abilities
A customer-focused mindset when engaging with both internal and external stakeholders
High attention to detail and commitment to accuracy
Strong verbal and written communication skills
Familiarity with Salesforce and Business Central software is advantageous but not essential
A great team player who fits well with our collaborative culture
Why work for ssur Australia
Free daily snacks and lunches
Fun supportive and collaborative working environment
Modern office with free on-site parking
Health & Wellbeing programs
Give Back Program
Employee Assistance Program
Paid Parental Leave
ssur ANZ Day off annually
Annual bonus scheme
We embrace and appreciate individuals from diverse backgrounds genders sexual orientations cultures physical abilities and bodies. Our hiring decisions are based solely on skills qualifications and merit.
ssur is a leading global provider of prosthetics and bracing and supports solutions.
Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.
Embla Medicals equal opportunity policy prohibits all discrimination (based on race color creed sex religion marital status age national origin or ancestry physical disability mental disability military service pregnancy child birth or related medical condition actual or perceived sexual orientation or any other consideration made unlawful by local laws around the world).
Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical including supervisors and co-workers.
Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
